Weekend Receptionist

3 days ago

Chatham, United Kingdom Big Motoring World Full time

As a Receptionist you will be responsible for providing an exceptional, professional customer experience to our guests whilst they are at our showroom. This begins with greeting the customer and collecting the required details to ensure that they receive the service we seek to provide.

**Full Training Provided**

**Job Type: Part Time**

**Salary**: Age related minimum wage

**Hours**:

- Saturday 09:00am - 06pm, Sunday 9.30am - 6pm

**Role & Responsibilities**:

- To greet customers arriving on site.
- To capture and input customer details onto our Customer Record System.
- To effectively control the allocation of Customers to our team of Sales Executives to minimise Customer waiting times.
- To provide refreshments for visiting Customers.
- To ensure that the Customer Coffee Bar is kept clean and replenished.
- To implement good standards of Housekeeping on the Reception Desk to promote a professional image.
- To answer and direct incoming telephone calls to the relevant department.
- To ensure that the Showroom is tidy and well presented with correct marketing material.

**Person specification**
- A well-presented, confident individual who is comfortable communicating to a diverse customer base
- Good communicative skills (oral and written)
- Exceptional customer service skills/a positive attitude to customer care

IND006

**Job Types**: Part-time, Permanent

Pay: Up to £12.21 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Work Location: In person

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