Senior Healthcare Assistant

**Position**

Job Title

Senior Wellbeing Guide

Reports to

Head Nurse

Contract

Permanent

Location

Delamere Health Ltd, Cheshire

**Vision**

Delamere’s vision is to be a world-class healthcare provider that sets standards for excellence and outcomes in the treatment of addiction.

We provide exemplary care in first class facilities to achieve the best possible outcomes for guests.

We strive to build our reputation as a thought leader in the behavioural health industry, providing innovative and effective care.

To our guests we make a simple pledge of safe, individualised care.

We provide colleagues with unrivalled working environments and a culture that celebrates success.

**Values**

We do the right thing

We take pride in what we do

We get better everyday

We love success

**About the role**
- To provide a high standard of personalised care to guests in a sensitive and respectful manner. To ensure that rehabilitation goals, strategies and procedures are implemented to comply with legislation as laid down in the Care Standards Act 2000. To represent Delamere at all levels. To ensure that the nursing team and management are kept informed of activities and developments within Delamere. To ensure that treatment practice is carried out efficiently and effectively, in line with best practice and with due reference to statutory and legal requirements.

**Major accountabilities**
- To monitor the physical and emotional well-being of all guests to be aware of changes and to alert senior colleagues as necessary.
- To assist in the improvement and maintenance of guest morale through positive communication and regular contact.
- To work as an effective member of the multi-disciplinary team.
- To attend to and assist guests in achieving a high standard of self-care, including diet, hygiene, appearance, and good routine.
- To participate in domestic duties, assisting guests in the management of their bedrooms and common areas, as appropriate.
- To observe strict confidentiality in respect of any information regarding guests.
- To complete tasks as requested by nursing team or management and support nursing team in tasks such as, ECG’S, vitals’, nursing med’s chaperone, Venepuncture, recording of results and liaising with the on-call doctor as required.
- Engage in and complete training both online and face-to-face.
- To support the nurses to monitor the detoxification and general healthcare needs of all guests.
- To chaperone clinical appointments when required.
- Diarise daily tasks that need completing.
- To support other teams within Delamere including catering and domestic teams.
- Driving the work vehicle when required
- couriering tests, samples.

Some of your role as a senior wellbeing guide will be:

- To manage, supervise, support, and assist a team of wellbeing guides.
- Recording and reporting of issues to the wider team.
- Oversee all allocated tasks.
- Complete and maintain daily records.
- Carry out any duties that have been delegated by your line manager, or nurse in charge.
- Support the induction and training process of new wellbeing guides.
- Keeping wellbeing guides up to date with their mandatory training, supervisions, and appraisals.
- Day-to-day management of assigned areas of operation.
- Conduct weekly, monthly, quarterly, and annual departmental audits.

**About the person**
- Demonstrable commitment to and focus on quality, promoting high standards to ensure quality guest outcomes.
- Values diversity, operates with integrity and openness
- Actively develops self and others.
- Great team player and motivator.
- Looks for collective success, listens, involves, respects / learns from the contribution of others.
- Passion for mental health and recovery from addiction
- A well-organised conscientious individual that demonstrates enthusiasm to get better everyday

**Skills and Capabilities**

**Must have**
- Experience of supervising a team and working independently.
- Knowledge of addiction treatment sector and good overview of mental health and wellbeing
- Good Communication skills and a high level of empathy
- Full Driving license

**Preferable**
- Experience in completing physical observations, ECG’s, taking bloods and is qualified in the dispensing of medication.
- Experience of operating within a highly regulated environment with a formal governance structure
- Completed studies into care sector - NVQ Level 2 +
- Experience of administering first aid in emergency situations.

**Job Types**: Permanent, Full-time, Part-time

**Salary**: £11.50 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- On-site parking

Schedule:

- 12 hour shift

Ability to commute/relocate:

- Northwich, CW8 2EH: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Care: 2 years (preferred)