Warehouse Supervisor

Job Title:
**WAREHOUSE SUPERVISOR**

Purpose:
To effectively supervise all warehouse related matters covering the whole goods in/out procedure.

Accountabilities:

- To adhere to Company policies and guidelines at all times
- To ensure the highest standards of Health and Safety in the warehouse area
- To operate all machinery carefully and ensure its good upkeep
- To ensure all stock is stored and moved carefully and safely

Knowledge & Competencies:
In order to succeed in this role, you’ll be expected to:
**Communication**:

- Ensure that all Senior Managers, Department Managers and Supervisors are informed of all daily deliveries and that all Head Office deadlines are met.

**Security**:

- Ensure the integrity of the warehouse areas including the outside yard and any storage containers.

**Health & Safety**:

- Comply with all Legal & Company Health & Safety regulations.
- Liaise with the Health and Safety department at Head Office and to keep up to date with the current legislation.
- Ensure the safe use of machinery, electrical equipment, manual handling and general housekeeping of the warehouse.
- Keep written records of accidents and electrical and machinery testing.
- Keep all risk assessments up to date and ensure risk assessments are completed on all pregnant members of staff.

**Personnel**:

- Training: You must ensure that:

- All staff are fully competent in the duties asked of them
- All staff can work safely
- You identify training needs
- All training is completed.
- Rotas: You must ensure that:

- The weekly staff rotas are organised and adhered to
- The warehouse has sufficient cover at all times.
- Discipline: You must ensure that:

- All staff adhere to all Company procedures.
- You gain full productivity from all staff at all times
- You maintaining a pleasant working environment.
- Recruitment: You must ensure that:

- All vacancies are brought to the Store Manager’s attention.

**Stock Control**:

- Liaise with the Senior Management Team on all stock issues.
- Monitor all stock deliveries as per Company procedures and periodically spot-check vehicles entering and leaving site.
- Ensure any stock movement i.e. in-store transfers has authorisation.
- Ensure all customer collections and deliveries are signed for in the correct manner.

**Daily Inspection**:

- You are responsible for morning checks to ensure that all machinery, mechanical aids and ladders are safe and ready for the start of business.
- Check on the daily delivery schedule, preparation of relevant areas to receive expected deliveries, and ensure that stock can move smoothly from warehouse to shop floor.
- Check the interior and exterior of the warehouse for cleanliness and security.
- Check the rubbish and waste paper skips.
- Check any fire exits in the warehouse to ensure they are free from obstruction
- Ensure security and safety of staff while they are in the warehouse area.

**General Tasks**
- Be able to check deliveries quickly and accurately
- Ensure all delivery notes are stamped, dated and signed
- Complete all relevant paperwork neatly and pass to the Office Assistant in a timely manner
- Ensure shortages and overs reports are completed on the day of delivery
- Ensure accuracy of goods location
- Follow Company procedures at all times and work in a manner that is safe and will not put either customers or other employees at risk by your actions that would leave the Company liable to legal action.
- Satisfy store requirements in a fast and responsive way
- Ensure all stock is handled with care at all times
- Have a Reach/counterbalance licence
- Be punctual - it is your responsibility to know your rota / shift patterns.
- Represent the Company on a day-to-day basis with deliveries and collections, therefore must act responsibly and professionally at all times.
- Take in all training and act upon it - asking for explanations on anything you are not sure about.
- Have good communication skills

These tasks are not exhaustive and you may be required to carry out other tasks as required.

Key Result Areas:
You will be assessed on the following areas:

- Accuracy of pallet listings
- Bulletin compliances
- Personal timekeeping and attendance
- Feedback from your Line Manager
- The general running of, and standards within your department
- Observed customer interaction; taking into account any compliments or complaints raised by customers and / or other employees

Key Behaviours:
Team working

Visible and happy to help other members of the team. Supportive to other employees. Identifies and requests training for self and others as required.

Confidence

Open and honest - remaining professional at all times. Speaks to all customers and team members. Asks questions to fully understand what is needed. Able to remain calm under pressure.

Close to people

Understands the needs of team members and customers. Works productivity during every shift in an effective and safe manner.

Change

Demonstrates commitment to chang