Credit Controller
2 weeks ago
**Salary** Starting from £30,542**
**Location** Cardiff**
**Expiry** 11/02/2025 23:59**
**Contract** Permanent**
- Published
**in 41 minutes**
- Closing
**in 15 days**
**The Vacancy**
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for a **Credit Controller (Retail)** who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.
**As the** **Credit Controller (Retail) your key responsibilities are**
- Managing internal and external debt payment queries through strong communication skills to ensure fast resolution and operational efficiency.
- Keeping detailed records of collection activities and conversations to aid in dispute resolution and audit preparedness.
- Demonstrate a commitment to fostering a collaborative and supportive environment, going above and beyond to aid colleagues in achieving professional goals
**About you**
- Experience handling and resolving payment disputes and customer queries effectively.
- Able to work independently and make decisions.
- Well-developed organisation skills with the ability to multitask.
- A passion and motivation for working to individual and team targets.
- Knowledge of financial tools like Excel for managing accounts and reporting.
**What can you expect from us**
- At least the cost of living pay increase every year
- Company pension contributions up to 10% if employees contribute 5%
- 33 days holiday including bank holidays with the ability to purchase an additional 10
- Enhanced maternity, paternity and adoption pay
- £1,000 net of tax to refer friends and family
- Hybrid working for eligible roles
- Development opportunities to reach your career aspirations
BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Please ask us about flexible working options.
BUUK
**Our group**:
Our group of companies designs, constructs, owns, and operates utility infrastructure networks throughout England, Wales and Scotland. We are the only partner to the new-build sector delivering infrastructure for all utilities - from gas, electricity, water and wastewater to future-proof fibre and heat networks.
**What's the best thing**
**about BUUK?**:
**We asked our people.**
From the supportive culture and opportunities to grow, to the great friends and chocolate brownies, our people tell us what they love most about working at BUUK.
**We all matter.**:
**Find out about our supportive culture.**
Hear how our shared sense of mutual respect and belonging underpins our culture and supports us all.
**Vision, Mission and Values**:
Our vision, mission, and values are the foundations and the future of BUUK. They are what we stand for, how we live and work, where we are going and how we’ll get there. They connect, guide and unite us all, underpinning and strengthening our commitment to be our best and do our best for our customers, stakeholders, the environment, communities - and for one another.
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