Equestrian Sales Assistant

1 week ago


Guildford, United Kingdom Rokers Animal Feeds Full time

We’re looking for a full-time Sales Assistant to join our busy, friendly, and growing Equestrian Store in Guildford. If you’re enthusiastic, customer-focused, and love all things equestrian, we’d love to hear from you

You’ll join a small, passionate team where no two days are the same.

**Key Responsibilities**:

- Delivering excellent customer service and ensuring every customer has a great experience.
- Assisting customers with product advice, fittings (hats, body protectors, boots - full training provided), and purchases.
- Maintaining up-to-date knowledge of products, promotions, and offers.
- Supporting day-to-day shop operations, including re-stocking, pricing, and visual merchandising.
- Keeping the shop floor clean, tidy, and well-presented at all times.
- Working collaboratively with the team to ensure the smooth daily running of the store.

**What We’re Looking For**:

- Strong equestrian knowledge, or basic knowledge with a passion to learn more.
- Previous retail or customer service experience.
- The desire to deliver exceptional customer service.
- A proactive, can-do attitude and a genuine love for helping people.
- Attention to detail and strong teamwork skills.

Full training will be provided on: Till systems and store procedures; products; safety equipment fitting (hats, body protectors, etc.); merchandising and visual presentation.

**Benefits**:

- Brand-led product and fitting training
- Company pension scheme
- Staff discount (across Rokers)
- 28 days holiday (including bank holidays)
- Free on-site parking

**Role Details**:
**Salary**: Up to £24,500 per year.

Working Schedule: 5 days per week (days may vary, but will include weekends), 38 hours per week. The shop is open 8.30am-5.30pm Monday-Saturday; and 9am-1pm on Sundays.

Location: Worplesdon, Guildford - must be able to reliably get to Guildford every day.

This role involves being on your feet for much of the day and some light lifting.

**Interested?**

**Job Types**: Full-time, Permanent

Pay: From £24,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Work Location: In person



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