Recruitment & Marketing Assistant

**Company description**

Web Usability is a small user experience (UX) agency based in Holt, Wiltshire. We work with a wide variety of public and private sector organisations to help them understand the needs of their users and develop digital services that meet these needs.

We do this in a number of ways but principally by conducting one-to-one interviews with members of the public, where we watch them using a website in order to identify areas for improvement.

Being a small business, you will be a vital part of the team and we are looking for someone who is willing to get stuck in and have a good time.

**Job description**

**Job Overview**

We are seeking a self-starter to join our small but perfectly formed team on a full time basis to support with the recruitment of research participants and marketing activities. This is a 9 month fixed term contract to cover a maternity leave but with the potential to be extended for the right person.

This role is highly flexible - we believe in the importance of fitting work around your life. This means you work the hours that suit you, as long as the work gets done. The role is primarily home-based but we do spend at least one day a week in our beautiful studio at The Glove Factory in Holt so we can have some much needed face-to-face time.

**Responsibilities and Duties**
- **Primary responsibility: Tester recruitment and management**:_
- Recruitment of research participants from our database, social media and other online and offline sources as required
- Management of research participants including scheduling of sessions, session reminders and payment of incentives
- Management of our tester database, ensuring it is kept up to date and well stocked with potential new participants
- **Secondary responsibility: Marketing support**_
- Manage and develop our Linkedin channel
- Content creation for our website and social media, including blog writing
- Stay on top of new trends and developments in the UX world

**Skills and experience**
- **Essential**_
- Educated to degree level or similar life experience
- Strong people skills - we spend a lot of time talking to people, be it clients or research participants, so we need someone who is personable and confident talking to a wide range of different types of people
- Good copywriting skills - we need someone who can write engaging content that will appeal to our customers
- Plenty of initiative - there will be no micromanagement in this role and we expect our staff to be able to come to us with solutions rather than problems
- Good IT skills - we will provide training in the specific requirements of the role but need someone who is comfortable with the digital world
- Someone who works well in a small team
- Someone who is happy working from home primarily
- **Nice to have**_
- Experience of running social media campaigns, both paid and organic (especially Linkedin and Facebook)
- An interest in how people interact with technology and digital user experience

**Salary and benefits**
- £25,000 p.a
- 20 days paid holiday + Bank Holidays & time off between Christmas and New Year
- 5% contributory pension
- Company lunch once a week courtesy of the Field Kitchen at the Glove Factory Studios
- Flexible working hours

This position will be based primarily from home, however, you will be required to attend at least one team day a week at our office, located at the Glove Factory Studios in Holt.

The successful applicant will be provided a remote working set up including a laptop.

**Job Types**: Full-time, Contract
Contract length: 9 months

**Salary**: £25,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in Trowbridge