Team Leader

Crystal Care Solutions are a specialist, independent social care organization who operate a number of residential and supported living units across the region. Our aim and yours will be to transform the lives of looked-after children.

An exciting opportunity has arisen to join the Crystal Care Solutions team for a Team Leader to join Crystal Care Solutions within one of our registered Children’s Homes for Maternity Cover on a Fixed Term Contract basis. As a Team Leader, every day will be different and you won’t find a more rewarding career.

We want to hear from caring, enthusiastic and dedicated team players with a can-do approach who really care about the needs of young people. You’ll enjoy working with children and young people, providing day to day support, guidance and activities. You’ll create a safe, caring and supportive place to live for children and young people.

If you have, or are working towards, a Level 3 qualification in Residential Childcare and are looking to take the next step in your career, or an experienced Team Leader/Senior Support Worker looking for an exciting new opportunity, this could be the perfect role for you.

**Benefits**

Crystal Care Solutions is a company committed to its employees. In addition to a competitive salary based on shift pattern, qualifications and sleep ins, we offer many additional benefits to our employees:

- New Starter Bonus if you’re L3 Diploma (Residential Childcare pathway) qualified when joining Crystal Care Solutions of up to £1000, paid in instalments
- Pension Auto-enrolment scheme
- ‘Pay Care Scheme’ funded by Crystal Care Solutions which gives you cash back for medical costs
- Employee Assistance Programme which includes a telephone advice line available 24/7 365 days a year
- ‘Perk Box’, discounts or free offers on hundreds of well-known high street and online brands
- Annual Leave Service Award each year, up to a total of 1 extra weeks’ holiday after 5 years
- Long Service Bonus of £750 given after 5 continuous full time years of employment
- Support for your continued professional development such as funding for Level 3 in Residential Childcare and Level 5 in Leadership and Management
- Qualification Bonus when you complete your Level 3 (£500) or Level 5 (£750) qualifications, paid in instalments
- Refer a Friend Scheme bonus for you and the friend you’ve recommended for a role
- Free meals on shift (for residential roles)
- DBS check paid for, and reimbursement of the cost for the update service each year
- Reimbursement of your Social Care Wales registration costs each year

**Essential Job Requirements**
- Provide a safe environment for the young people in our care
- Good communication skills with the ability to develop positive relationships with young people, colleagues and professionals
- Be a good team player to provide a high level of care and achieve positive outcomes
- Encourage the young people to be motivated and take part in activities, education and extracurricular activities
- Experience of and ability to lead staff teams to provide a high level of care within a residential childcare setting
- Have attention to detail ensuring correct information is recorded in all paperwork, keeping this up to date and organized including care plans and employees’ record keeping is updated
- Be able to adapt working practice to the ethos of the home
- Have resilience, motivation and determination
- Can adapt to challenging and changing situations
- Be inclusive to all children & young people
- Diploma Level 3 qualified in Children and Young Person’s Workforce or equivalent.
- Up to date knowledge of the current legislation governing the sector
- Demonstrate a commitment to own training and development
- Be flexible and able to undertake shift work including weekends and sleep-ins.
- Be confident in using Microsoft Office including Outlook, Excel and Word, or willing to learn
- Full UK driving licence

**Desirable Attributes**
- Level 2 or Level 5 Team Leader or Management qualification.
- Experience of Ofsted inspections.
- Understanding of attachment and trauma in relation to young people.
- Experience of professionals meetings and working contributively with the professional network.

The successful applicant for the Team Leader role will be expected to demonstrate commitment to training and development and must be capable of adapting their work practice to the ethos of the home.

We have risk assessed all our environments and continue to do so on a regular basis. We provide regular staff testing and screening.

**Job Types**: Full-time, Permanent

**Salary**: £31,581.33 per year

**Experience**:

- Residential Childcare: 1 year (preferred)

Licence/Certification:

- Level 3 in residential childcare (preferred)
- UK Driving Licence and vehicle (preferred)

Work Location: In person