Specialist Noise and Nuisance Officer

At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Environment Department, we offer a wide range of services to help make the borough an attractive place, one that is safe, clean and green and one in which our residents take pride.

**Building for the Future**

London Borough of Hammersmith & Fulham is one of London’s most vibrant and exciting inner London boroughs with some of the most significant developments in the capital. This busy team responds to over 12,000 complaints and 2,000 licensing and planning consultations.

You will be representing the Service on partner agency panels and regional bodies. You will contribute to service improvements and offer staff development by guiding, mentoring and advising less experienced officers. You will have the opportunity, should you wish, to develop your skills into management through a development programme.

A good knowledge of the relevant legislation and experience of dealing with developers is essential as well as having excellent communication skills. You will have an Environmental Health degree/Acoustics Diploma. You will have a flexible approach, be self-motivated and adept at problem solving.

Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.

**Role Responsibilities**:
**The role includes but not limited to the following**:

- To act as a statutory consultee and advisor to other Council teams including Planning, Building Control, Housing, Licensing and Highways and Engineering.
- To provide expert advice to Officers within the Noise and Nuisance Service and to the Council’s Planning Department.
- Oversight of the delegation and preparation of legal notices under the Environmental Protection Act 1990, Control of Pollution Act 1974 and any relevant legislation that is appropriate to secure the main purpose of the post, including any enforcement action when necessary.
- To provide specialist knowledge, expertise and experience in construction engineering noise and vibration as well as acting as the Council's expert on construction noise and vibration.
- To draft reports, and prepare responses to submissions prepared by outside bodies, and to assess and indicate the significant impacts on people and the wider environment.
- To support the Noise and Nuisance Service both during office hours and as part of an out-of-hours 7 day a week service operation.
- Monitoring and management of follow up administration and revisit actions where informal and formal action has been taken.
- Checking works in progress to ensure that the necessary works have been properly executed in accordance with good practice.
- To identify those cases where notices have not been complied with and delegate / take appropriate enforcement action.

Please refer to the **Role Profile** for more information.

**People Values**:
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

**We are fair**

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

**We are caring**

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

**We are collaborators**

We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

**We are driven**

We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

**Recruiting for Attitude**:
Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes:
**Complex problem-solving**
The ability to work within a complex system and find simple solutions and outcomes that deliver real change.

**Critical thinking**
The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.

**Creativity**

**People management**
You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals.

**Coordinating with others**
You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonst