Divisional Sales Director

**DIVISIONAL SALES DIRECTOR - LONDON**

**Benefits of being a Divisional Sales Director**:

- Up to £50,000 Basic salary, dependent on experience
- £80,000 Average complete on-target earnings
- Generous uncapped monthly commission scheme
- Quarterly and Annual bonus scheme
- A Company Car from day one, or a monthly Car Allowance
- Our new company wide Elevate incentive programme

**What you will be responsible for**:

- Contributes and supports the Financial Services Director in delivering the financial services strategy that drives income, ensures profitable growth and continuous improvement within the Division
- Recruits, leads, and develops a highly effective Financial Services Team whilst embedding the core behaviours, values and principles of the Network and Company
- Prepares and delivers the Financial Services Division income and profit budget; monitoring, reporting, and forecasting operating and financial results
- Maintains an in-depth knowledge of Financial Services regulation & core products including all of those that the Company is licensed to sell
- Monitors and evaluates Divisional key performance indicators, including customer satisfaction & identifies trends and where necessary develops and implements initiatives to improve these
- Delivers the achievement of cross-sales and referral activity and promotes all initiative designed to improve results
- Ensures that all appropriate systems and controls as required by our chosen Network are implemented and followed to effectively manage key risks and maintain the necessary standards
- Maintains the role of supervisor as defined by our Network’s Training and Competence scheme
- Communicates regularly with the Head of Sales Quality to ensure that all necessary messages and standards are up to date and cascaded correctly and adhered to by all Financial Services employees
- Always maintains open dialogue with the Financial Services Director
- Effectively handles customer complains following the Company complaints procedure and managing business exposure
- Creates a universal knowledge and understanding and commits to the adoption of HR process and best practise including recruitment & selection, training & development, activity and performance management and employee relations
- Creates and drives a culture of coaching that leads to a high-performance culture (best in class ethos)
- Works collaboratively across the Chapter business streams maximising the profitable working relationship
- Ensures best practise and successes are shared within the Financial Services Chapter

**Essential Skills of a Divisional Sales Director**
- Minimum of 5 years’ experience as a Mortgage and Protection Adviser within the financial service industry, with a demonstrable record of motivating and leading a high performing team.
- Working within the senior management team to help and outline the company business objectives through strategic management, providing a clear direction and purpose.
- Possess the drive to move the business forward, building and sustaining long term performance, whilst supporting all other business streams operating with a 'One Team’ chapter operation.
- The ability to coach and develop advisers and managers to reach their true potential in terms of productivity, service, and professionalism.
- Excellent communication and presentation skills, and be self-motivated, confident, and flexible.
- Must also, be able to work accurately, and be well organised.
- There will be a requirement to react quickly and efficiently to market conditions, regulatory changes, and business objectives.

**Relevant professional qualifications, e.g., full CeMAP or CII equivalent are crucial.**

YOU MUST LIVE WITHIN THE GEOGRAPHICAL AREA OF THE DESIGNATED DIVISION.

**Core Behaviours you would need to demonstrate**:

- Demonstrates a personal commitment to identify customers’ apparent and underlying needs and continually seek to provide the highest quality service
- A thirst for knowledge and development of oneself and others, supporting career development and results focussed
- Have a clear vision and works relentlessly to communicate and deliver
- Excels under pressure whilst working to tight deadlines and manage challenging situations & conversations
- Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient, and cost-effective manner
- Demonstrates a personal commitment to creating and inclusive working environment, showing concern for success and wellbeing
- Acts with honesty and integrity at all times and as a long-term mentor & coach