Retail Sales Assistant Pt/ft

**About Us**:
Marie-Blanche Jewellery is a new jewellery boutique which opened November 2024 on Berkhamsted High Street, offering a beautifully curated collection of timeless and contemporary pieces. Our boutique is designed to provide a luxurious shopping experience, with an emphasis on exceptional customer service and personal attention to detail. We are excited to build a welcoming, stylish, and elegant environment where our customers can find the perfect jewellery for every occasion.

**Who We Are Looking For**:
We’re looking for an enthusiastic and personable individual to join our team as **Part-Time or Full Time Retail Sales Assistant**. If you have a passion for jewellery and fashion, love working in a customer-facing role, and enjoy being part of a small, supportive team, we’d love to meet you Whether you have previous retail experience or are looking for a new challenge, we are more interested in finding someone with the right attitude and a genuine passion for delivering outstanding customer service.

In addition to assisting in the boutique, this role will also include social media management, website updates, and handling online order fulfilment, making it a varied and dynamic position.

**Work hours**

Part time or Full time

Hours to be confirmed during process

**Key Responsibilities**:

- Welcoming customers into the boutique and providing a personalised shopping experience.
- Advising and assisting customers with product selections, helping them find the perfect piece.
- Ensuring the boutique is always beautifully presented, including merchandising displays.
- Handling sales transactions accurately and efficiently.
- Managing stock levels, including organising and replenishing inventory
- Handling online order fulfilment, including packing and shipping customer orders.
- Updating product listings and managing stock availability on our website.
- Supporting the management of the boutique’s social media accounts, creating engaging posts, and responding to customer inquiries.
- Assisting in planning and executing marketing campaigns and promotions.
- Keeping up-to-date with our product range and sharing knowledge with customers.
- Contributing to a positive and welcoming atmosphere in the store.
- Assisting with boutique events and promotions.
- Creating social media content

**Requirements**:

- A passion for jewellery, fashion, and luxury retail
- Excellent communication skills and the ability to connect with customers
- Strong attention to detail, especially when it comes to presentation, customer service, and order fulfilment
- Basic - good knowledge of social media platforms (Instagram, Facebook, TikTok) and an interest in content creation
- Comfortable managing website content and online orders (training will be provided if needed)
- A friendly, approachable, and professional demeanour
- Self-motivated and comfortable working in a boutique environment
- Retail experience is a plus, but not essential; we are happy to provide training for the right person

**Benefits**:

- Be part of an exciting new jewellery boutique on the High Street
- Opportunities for career growth within a supportive team environment
- Staff discount on beautiful jewellery pieces
- Competitive salary (dependent on experience)
- 25 days of holiday accrued pro rata (plus bank holidays) excluding Christmas trading
- Pension contribution
- Training and development opportunities, including social media and eCommerce

Part-Time/ Full - Time - Permanent

Salary - Starting £12.50 / hour depending on experience

**Job Type**: Part-time

Pay: From £12.50 per hour

**Benefits**:

- Company pension
- Employee discount
- Store discount

Work Location: In person