Medical Receptionist

2 days ago


Rochdale, United Kingdom Castleton Health Centre Full time

**Job Overview**

**Responsibilities**
- Greet patients warmly and assist them with check-in and check-out procedures.
- Manage appointment scheduling, confirmations, and cancellations efficiently.
- Answer phone calls promptly, addressing inquiries and directing calls as necessary.
- Maintain patient records accurately, ensuring confidentiality and compliance with data protection regulations.
- Process patient information and insurance details with attention to detail.
- Assist with billing inquiries and payment processing as required.
- Collaborate with medical staff to ensure smooth operations within the practice.
- Keep the reception area tidy and organised, creating a pleasant atmosphere for patients.

**Skills**
- Proficient in office administration with strong organisational abilities.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Familiarity with medical terminology is advantageous but not essential.
- Strong problem-solving skills and a proactive approach to tasks.
- Competence in using computer systems for scheduling and record management.

We retain our staff and are looking for individuals who want to make a positive impact in this community. Roles advertised due to retirement and maternity.

Pay: From £12.21 per hour

Expected hours: 37.5 per week

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: June posting


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