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Tenancy Services Coordinator

2 weeks ago

Selkirk, United Kingdom Eildon Housing Association Full time

Tenancy Services Co-ordinator (East)

Selkirk, Scottish Borders

£42,868 - £47,630 pa (Depending on qualifications and experience)

Are you customer focussed and a strong leader who can drive service improvement?

If you are, you may be the right person to lead one of our Housing Services Teams. Covering a defined geographic location, you will lead a team to deliver efficient, responsive and customer focused housing management services to our customers in various types of tenure, and to applicants for housing and other users of Eildon’s services.

You will be a key member of the Housing Services Management Team and as such will make an effective contribution to the overall development of our Housing Service. The Tenancy Services Co-ordinator (East) will have a lead role in overseeing and developing our tenancy support services which include our void and allocation processes and tenancy sustainment activities.

The post requires a flexible, dedicated and highly motivated individual who is able to build good relationships with our customers and partners. You should be passionate about ensuring our customers receive only the highest quality service and have the skills to encourage this in others. You will be innovative in your approach and be able to implement initiatives to improve performance and ensure excellent customer service.

If you would like to know more about this opportunity, please contact our Housing Services Manager, Hilary Scott, on 03000 200 217

Closing date: Sunday 27 July 2025

Interview date: Tuesday 5 August 2025

**Job Types**: Full-time, Permanent

Pay: £42,868.00-£47,630.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Sick pay

Work Location: Hybrid remote in Selkirk TD7 5EB

Application deadline: 27/07/2025
Reference ID: 221