Supervisor

2 weeks ago

Nottingham, United Kingdom Love Churros London Full time

**Job Title**:Supervisor

**Location**: Intu Victoria Center, Lower mall, Nottingham, NG1 5AA

**About Us**:
At Love Churros London, we take pride in creating unforgettable dessert experiences for our customers. With a presence in both London and the Middle East, we are on a journey of sweet success and growth. We're looking for passionate individuals to join our team and be a part of this exciting adventure.

**Position Overview**:
As a Supervisor at Love Churros London, you'll play a key role in the smooth running of day to day operations with direction from the Operations Manager. You'll supervise employees and assist the manager in organising, training and planning. You will deliver excellent customer service and role model brand behaviour for other employees.

**Key Responsibilities**:

- Supervise and develop a dedicated and dynamic team, fostering a culture of excellence and delivering a memorable customer experience.
- Uphold health and safety standards, ensuring top-notch food quality and hygiene.
- Contribute ideas to enhance customer service and keep Love Churros London ahead in the dessert industry.
- Manage budgets effectively, focusing on profitability and cost optimisation.

**What We’re Looking For**:

- Proven experience in a supervisory role within the food and beverage industry.
- Demonstrated ability to lead and grow a team, with a strong focus on operational success.
- Exceptional leadership and motivational skills.
- Strategic thinker with solid business understanding.
- Excellent communication skills, comfortable in a diverse, multicultural setting.
- Flexible, with a willingness to embrace new challenges and work late nights and weekends where required.
- A genuine passion for the Love Churros London brand and delivering extraordinary customer experiences.

**Why Join Us?**
- Lead an exciting and unique operation in a high-profile location.
- Be part of a growing brand with global ambitions.
- Creative, supportive, and energetic work environment.
- Competitive salary with potential for growth based on performance.
- Discounts on our delicious desserts and coffee.

Pay: From £12.50 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- supervisory: 1 year (required)
- food and beverage: 1 year (required)
- customer service: 1 year (required)
- barista: 1 year (preferred)

Work Location: In person

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