Training & Competency Supervisor

4 days ago

Bracknell, United Kingdom Nelson Scott LLP Full time

A Training & Competence (T&C) Supervisor actively contributes to the company goal of providing best-in-class training and development by undertaking activities which support regulatory Training & Competence scheme for Financial Planners.

**Key Responsibilities**:

- Provide attaining and maintaining competence first line Supervision for a defined group of telephone based advisers performing an FCA activity within the company by:

- Delivering new entrant training and other training interventions as required.
- Creating technical or skills based assessments along with supporting documentation.
- Providing feedback and coaching in relation to the outcome of role-plays and client visits/recordings.
- Providing feedback and coaching (on a 1:1 or group basis) in relation to learning needs identified from appropriate T&C Management Information.
- Assist in the development, support and maintenance of all firm T&C schemes and its documentation, including the policy and various electronic systems.
- Ensure appropriate stakeholders have access to accurate Key Performance Indicators to demonstrate the necessary systems and controls are working appropriately and risks are managed in relation to T&C and the wider Human Resources team.
- Provide guidance and appropriate support for the delivery of Professional Qualifications within regulatory roles.
- Maintain close working relationships across the business and its management teams, with the ability to give Learning & Development support to non-regulatory roles if required.
- Ability to travel across the UK essential.

**Skills and Qualifications**:

- Proven knowledge and experience of T&C within the financial services sector.
- Have an understanding of both Financial Planning and Investment Management.
- Ability to demonstrate a thorough knowledge and understanding of FCA T&C regulations.
- Qualified to at least QCF Level 4 with progression towards Chartered Financial Planner status (degree level) desirable.
- Previously held or undertaken T&C scheme responsibilities.
- A high level of written and verbal communication skills, with the ability to influence at a high level and have gravitas.
- Ability to prioritise workloads and to balance the needs of the business against the regulatory requirements.
- Ability to work effectively as part of a team.
- Good judgement and decision making skills.
- Excellent organisation and attention to detail.
- A customer focused approach with a willingness to succeed.

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