Language Graduate

7 days ago

Birmingham, United Kingdom Diverse School Travel Full time

EDUCATIONAL TRAVEL CONSULTANTS

Fluency in English and at least one other Modern Language is a pre-requisite.

You will develop and organise travel packages from a range of suppliers to create cultural and educational tours to the UK, Europe, and beyond, for a customer base of schools and other educational establishments. You will be the primary contact for your customers, providing outstanding customer service and managing every aspect of their trip. Strong organisational and communication skills are essential.

Primary Requirement:
Excellent written and spoken English and at least one other modern European language.

Responsibilities include:

- Following-up customer interest and marketing initiatives
- Providing advice about organising tours and travel to different destinations
- Developing travel itineraries and ensuring that all the needs of the customers are met
- Liaising with suppliers to make arrangements for transport, accommodation, and activities
- Building lasting relationships with customers, evaluating their trips, gathering feedback and ensuring they book again
- Dealing with payments and general administration tasks
- Dealing with unforeseen issues and involvement in the out-of-hours response rota.
Desirable Key Skills:

- Proactive and hard-working
- Attention to detail
- Excellent written English
- Highly organised and responsible personality
- Excellent communication skills, good telephone manner
- Good IT skills
- Enthusiasm, Confidence, and Flexibility
- The ability to cope under pressure.

**Job Types**: Full-time, Permanent, Graduate

**Salary**: From £20,000.00 per year

Additional pay:

- Bonus scheme
- Commission pay
Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)

**Language**:

- at least one modern European language (required)

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