Administrator/receptionist

**Administrator/Receptionist**

Are you ready for an exciting opportunity? Join our team at Lincoln House, a 60-bed care home in Dereham. No two days are alike, and this role offers variety and a fast-paced environment. As an effective Administrator/Receptionist, you’ll be the first point of contact for visitors to the home.

We’re looking for someone with excellent communication skills, attention to detail, and the ability to remain calm under pressure.

**Hours**:Offering 21 hours per week, including alternate weekends. Additional hours available on an ad-hoc basis to cover annual leave, sickness, etc.

**Key responsibilities**:

- You’ll greet visitors and and telephone enquirers with a friendly and courteous manner, creating a positive first impression.
- Check invoices received from Head Office promptly and ensure their timely distribution.
- Assist new residents with fee payments, maintaining accurate records.
- Maintain the Home’s petty cash, recording disbursements and handling reclaims.
- Liaise with approved suppliers for ordering and replenishing of stock, in line with Company procedures.
- Prepare and submit accurate payroll returns, covering hours worked, sickness, holidays, starters, and leavers.
- Provide clerical support to the General Manager, to include diary management, word processing, photocopying, filing etc.

**Benefits and Culture**:

- We live by our company values - we are one big family, everything we do is from the heart, caring is our passion, always have fun, nothing is too much.
- A Rewarding role where no two days are the same
- Excellent employment benefits
- Ongoing training and development; including fully funded diplomas up to NVQ level 5.
- FlexEarn - providing you with the opportunity to withdraw a portion of your wages in advance of payday, to increase your choice and financial wellbeing.
- No DBS fees.
- Employee assistance program to support your health and wellbeing.
- Blue Light Card offering a number of discounts across retail and hospitality.
- Refer a friend scheme.

Founded in 1999, Castlemeadow Care has been delivering excellence in the delivery of care and support. We wouldn’t be able to do this without our compassionate, dedicated and talented teams throughout our homes. We are a passionate company and strive to constantly improve standards across all areas. As a rapidly growing business we’re always looking for passionate and committed individuals who take pride in making a difference in people’s lives.

**Job Types**: Part-time, Permanent

Pay: £12.00 per hour

Expected hours: 21 per week

**Benefits**:

- Company events
- Company pension
- Financial planning services
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Norwich: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: CMCLHAD01