Project Manager

**About Akixi Limited**

Akixi is a fast-growing and profitable private equity (PE) owned company, operating in the UK, Europe and US, and headquartered in Crawley, West Sussex. We offer cloud-based real-time call and contact analytics to small and medium-sized businesses and haveover 7,000 customers and over 300,000 users.

We are proud to be recognised within the industry, winning the 'Best Analytics Platform' in the UC Today Awards 2020 and 'Best Call Management Solution' in the Comms National Awards 2020. Akixi is part of the Cisco Partner Ecosystem and a member of the CiscoSolution Partner Program.

**Location**:Crawley, West Sussex, UK

**Job Type**: Full-time, permanent, hybrid working role (full office attendance may be necessary/required on occasions in line with business needs)

**Reporting to**: Operations Manager

**Job summary**

You will have responsibility for setting up and running the central **Project Management Office (PMO)** function for cross departmental projects spanning Product & Business Development, Sales & Marketing and Finance & IT, working with the C-suite,departmental heads and departmental Project Managers (PMs).

You will have experience in managing projects as a Project Manager or be ready for the next step in your career taking on that level of responsibility. You should enjoy working for a small company which is experiencing rapid growth within the IT sector.You will have excellent interpersonal and communication skills at all levels, ability to develop good relationships with your management colleagues, staff and external parties.

**Key Responsibilities**

As a Project Manager you will be responsible for:
Management and delivery of cross functional projects
- Collaborating with other department leaders to define, prioritise, and develop projects.
- Planning project management, including setting deadlines, prioritising tasks, and assigning team members to various deliverables.
- Analysing financial data, including project budgets, risks, and resource allocation.
- Providing financial reports and budget outlines to Executives.
- Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards.
- Drafting new and improving existing PMO policies and processes.
- Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.
- Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification.

**Team Engagement and Communication**
- Cultivate inter-departmental relationships and promote a positive work environment
- Communicate frequently with team members, Management and third parties when required, regarding project status, involving them in the identification and resolution of project problems, issues, and risks.

**Additional Duties**
- Ad hoc analysis and reporting
- Any other duties as required

**Qualifications and Experience - Essential**
- At least 3 years’ experience working as a Project Manager
- IT literate including competence with Microsoft Word, Excel, PowerPoint
- Experience of Agile development planning software e.g. Jira, Trello, Basecamp
- Able to demonstrate experience of sole responsibility for managing cross functional projects or complex departmental projects
- Experience working in a commercial environment
- Able to demonstrate analytical ability with high levels of planning and organisation skills
- Ability to positively engage colleagues in project delivery, promoting and facilitating teamwork

**Qualifications and Experience - Desirable**
- Project Management qualification
- At least 3 years’ experience working within a PMO office
- Experience working within the IT sector
- Experience working with SaaS products within telecommunications sector
- Experience of Agile and Scrum working development environments