Trainee Bodyshop Advisor

2 weeks ago

Stevenage, United Kingdom Sytner Group Full time

**Trainee Bodyshop Advisor**

Looking for a career change? Want to start a career within the automotive industry?
We are looking for someone who can build great relationships with customers, is self-motivated and organised for an exciting and rare opportunity at Sytner BMW Hitchin as a Trainee Bodyshop Advisor. At Sytner Bodyshop Hitchin you will work with a fantasticteam in delighting our customers and getting it right the first time.

Your role will include learning all of the below:

- To be the initial interface with the customer for all accident repair enquiries.
- To inspect customer vehicles and provide an initial quotation for repair
- To review service customer vehicles and quote for cosmetic or alloy wheel repair
- Organise and book all repair work
- Organise customer loan cars in conjunction with Bodyshop procedures
- Liaise with Customers, Insurance Companies and service providers to ensure all financial and repair formalities are effectively completed to the satisfaction of all parties.
- Inspect repaired vehicles on return to our retail centres to ensure quality of workmanship
- Take opportunities to promote and provide additional Company services and products.

Each of our retail centres boast state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. Full training will be provided along with full Management support.

**About you**

This is a sales-focused role that would suit a forward-thinking, people orientated person. You must have excellent communication skills and a good telephone manner as the majority of authorisations are negotiated over the telephone.

**Why Sytner?**

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement - 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Bespoke Flexible Working Solutions
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- Free onsite parking
- One day a year paid voluntary / community work
- Business social events

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.

We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

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