Parking Coordinator

Job Introduction
**We are Forestry England.**

**We live and breathe forests.**

**Job title - Parking Coordinator**

**Salary-**£29,171**

**Contract type - Permenant**

**Hours - 37 hours per week (across Monday - Sunday)**

**Vacancy closes - 13th July 2025 23:58**

Join us. We look after more land and more trees than any other organisation in the country, shaping landscapes for people, wildlife and timber. It's a job that never stops growing. We are the biggest provider of outdoor recreation in the UK. We manage landscapes for wildlife to thrive, people to enjoy and as a source of sustainable wood. We are a passionate team who love to share our enthusiasm and want to make a positive difference for you and the environment.

Together, we’re using our scale and expertise to grow the nation’s forests for everyone. We’re already adapting our landscapes for tomorrow, and getting stuff done today, like creating amazing places and experiences for you to enjoy. We're providing vital homes for wildlife, making our air cleaner to breathe and producing sustainable timber.

**What you’ll do**

Paid for parking applies at a number of our car parks. The money raised from our car parks goes towards maintaining visitor facilities including visitor centres, play areas and bike trails. is an important service we provide to our visitors. Sitting within the national parking team, but working with colleagues across the organisation, the Parking Co-ordinator will provide administrative and project support to the National Parking Team in the delivery of day-to-day operating matters, as well as provide outstanding customer service to our visitors online and over the phone.

This is a permanent full-time role for 37 hours per week which will be worked across 5 days from Monday to Sunday each week. The nature of the work includes requirement for regular rota'd weekend, public and privilege holiday and evening working. To accommodate this, a rostered 7-day contract will be issued as standard. There is also an expectation that this role may be required to be on-call on a rota’d basis to act as a weekend and evening escalation contact.

**Where you’ll work**

The location of this post is within the Customer Relations Team based in the Innovation Centre, Thetford, Norfolk, with flexibility for some optional blended working. The post responsibilities cover the whole of England, and it is expected that the post holder will need to travel occasionally (including some overnight stays).

**Benefits**

Alongside your salary, Forestry England contributes an average of 28.97% towards your pension. You will become a member of the Civil Service Defined Benefit Pension Scheme.
- 25 days holiday a year, raising by one day every year’s service, up to 30 days (pro-rated for part time employees) plus additional days off such as bank holidays.
- STaR is our employee benefits scheme offering discounts on everyday supermarket shopping, as well as other things such as hotel stays clothes, mobile phones, other electrical items, medical and car insurance, holidays, gym discounts, household bills, Headspace wellbeing app.
- free parking at Forestry England sites and free entry to our National Arboretums at Westonbirt and Bedgebury.
- a commitment to lifelong learning through career development. Forestry England will support your career development in a variety of ways, including continual professional development, support for individual learning plans and sponsored membership of professional bodies.

Read more about the benefits on the Forestry England website.

**How to apply**

You will be assessed on experience based questions during your interview.

The Behaviours being assessed at interview are
- Working together
- Delivering at pace
- Changing & improving
- Managing a quality service

**Nationality requirements**

Read more about nationality requirements here.

**Working for the Civil Service**

Within Part 7 of the Immigration Act 2016, it is essential that applicants should have the ability to provide conversation in accurate spoken English.