Receptionist
1 day ago
Overview: As a Receptionist you are the first point of contact for all customers and visitors of Planet Ice. You will provide a professional and efficient service. You will also be required to wear the correct uniform, looking presentable at all times.
Duties & Responsibilities:
2. Operate tills - handling cash, cheques, PDQ machine.
3. Keep up to date on prices, opening times, lessons, parties and special promotions to provide accurate information for our customers.
4. Answer all telephone calls in a polite and friendly manner assisting with any queries & responding to messages.
5. Take group bookings, party and lesson bookings, ensure all confirmation/deposits are complete.
6. To maintain the highest possible standards of personal hygiene and appearance.
7. To attain, record and safety store away any lost property found or lost within Planet Ice.
8. Assist with paperwork or administration required. i.e. databases etc. Good knowledge of Word/Excel preferred.
9. Ensure the reception area is clean and tidy at all times.
10. Inform Management of any customer issues/complaints.
11. Complete tasks included in opening and closing check sheets.
12. Attend any staff training sessions or meetings.
**Job Type**: Temporary
Pay: £6.40-£11.44 per hour
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Sick pay
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability
Work Location: In person
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