Technical Consultant

**Position**:
The position of Technical Consultant will be welcomed into a positive team environment, based from our head office in Chippenham, Wiltshire with flexible working from home available.

You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic “can do” attitude.

You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional.

**Who we are**:
Mintivo is a Cloud-first Managed IT Service Provider based in Chippenham. Mintivo has grown +30% year on year. We have assembled a strong Board of Directors and Senior Leadership Team; built an incredible workforce, and have an extremely high reputation, winning multiple awards since our launch in 2018. With customers in a variety of sectors, this role is a fantastic opportunity to join a high-growth organisation that truly values both employees and customers as well as providing a huge amount of future career opportunities.

Our mission is to deliver **technical services **and **solutions** that enable business **growth.**

**What we offer**:
People & Culture is the heartbeat of Mintivo. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture.

We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work.

TeamMintivo isn’t just a cliched hashtag made up for social media - it’s a true reflection of what it’s like to work for us.
- Salary £45,000 - £65,000 per annum, experience based and benchmarked in our industry and region
- Unlimited holiday
- Performance and salary reviews
- Enrolment into the Mintivo Academy, aimed on your training and development needs with time available to complete during working hours
- Access to online courses, work related plus more, all at your fingertips
- Auto Enrolment pension scheme
- Staff and Customer referral scheme
- Great working atmosphere and balanced work environment - we are high performance and we take good care of each other
- Employee socials and events run by our Social Committee
- On site lounge area and Minchester bar
- Lots of cake and fruit
- And of course, you get to work for a fast-growing, modern, market leader like us

This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career.

**Main Duties**:

- Architect, Design, and Implement Modern Cloud IT Solutions
- Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy
- Escalation Technical Resource for Project Engineers
- Work as part of our dedicated Projects Team away from the Service Desk
- Support and guide our customers on their Technical Roadmap
- Work with the Projects Administrator to ensure projects are a success
- Assist the commercial team with technical roadmaps and presales consultancy

**Essential Skills & Experience**:

- At least 4 years’ experience progressing through a service desk 1st/2nd/3rd line to Technical Consultant
- Microsoft Azure (Migration, Deployment and Management of services)
- Microsoft 365 including Modern Endpoint Management and Security
- Hyper-V/VMware in both on-premises and hybrid deployments
- Networking (TCP/IP, VLANs, routing, firewalls, port forwarding and NAT etc.)
- Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors
- Design and implementation of technical roadmaps, from start to finish

**Qualifications**:

- Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500)
- Desirable Security Certifications (Security+, CEH)

**Who you are**:
Excellent customer service is at the heart of what we do - you are a proven professional who is equipped with the skills and ability to deliver service at the extremely high standard our customers rightfully expect from us. An enthusiastic “can do” individual who will be a welcomed addition to a positive team in a great environment.

You love what you do, and you always go the extra mile. You have a a willingness to learn from others while striving to benefit and add value for our customers. You will be keen to learn and progress.

**Notes**:
37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential.
This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded).
**_Don't think it's for you, but perhaps you have a friend who would be a perfect fit? We would be very grateful if you would share our job link with them_**

**To Apply**:
If this role sounds