Animal Care Assistant

1 week ago

Hastings, United Kingdom RSPCA Sussex East and Hastings Full time

**Job Title**: Animal Care Assistant - Flexible Cover

**Location**: RSPCA Sussex East and Hasting Branch, Bluebell Ridge, Chowns Hill, Hastings, East Sussex, TN35 4PA

**Reports to**: Head of Cats and the Branch Manager.

**Responsible for**: Day to day care of animals within the branch animal centre and supervision of Volunteers.

**Purpose of the Job**

To provide and maintain the highest standard of animal welfare to all animals at the centre and customer service to potential adopters and the general public. To assist the Branch with the day-to-day smooth running of the cattery ensuring a clean, clutter free and safe environment. Maintain admin systems for the branch.

This role is offered on a flexible basis, to cover the holidays and sickness for the team of ACAs currently working at RSPCA Sussex East and Hastings. Working days will include weekends and bank holidays, hours will be flexible each week depending on the needs of the team.

**Principle Responsibilities**

Day to day care of cats, to include cleaning of accommodation, grooming, feeding, exercise and administration of medication as required.

Maintain a high standard of cleanliness and hygiene to the animal accommodation, food preparation, laundry, storage, reception area, staff facilities including toilets and other areas and ensure buildings/exercise areas are secure at all times.

To carry out health checks on animals, reporting any concerns to the Head of Cats.

Implement the animal behaviour Plan, observe and report any behavioural changes of the animals to the Head of Cats.

Assist with carrying out on-going assessments for all animals at the Centre under the direction of the Head of Cats.

Work collaboratively with other ACAs, support Volunteers and Work Experience students undertake their tasks.

Advise adopters on animal care and answer any queries and assist with the matching of animals to adopters’ home environment.

To keep animal records accurate using the including admission, re-homing, behaviour, financial and veterinary information, ensuring the information is up-to-date and compliant with GDPR guidelines, using up-to-date systems including google and animal shelter manager.

Transport animals to and from the vet as necessary.

Providing post adoption support and advice to clients.

Work to Centre protocols to maintain high standards of presentation throughout the centre.

Provide admin duties as required, maintaining records for animals, volunteers and foster carers.

Assist with ordering stock, stock rotation and presentation, sales and stock rotation. Taking cash and card payments, keeping money safe.

**Job Types**: Part-time, Zero hours contract

Pay: From £12.00 per hour

Expected hours: 1 - 24 per week

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Free parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Animal care: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 14/02/2025
Reference ID: Animal Care Assistant - Flexible cover
Expected start date: 03/03/2025

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