Customer Support Coordinator

3 days ago

Chorley, United Kingdom Identity Furniture Full time

**Job Summary**
Identity Furniture Ltd has been manufacturing high quality contract furniture for 22 years.

Working as a Customer Support Coordinator, you will be playing a key role within our company, dealing with customers, planning/booking deliveries and aftersales queries.

It’s all about taking personal ownership for each customer interaction, understanding their unique situations and reacting with efficiency, professionalism and knowledge to maintain our reputation and drive confidence in our products and services.

Our services include: Scheduled direct deliveries. Coordinating deliveries with the customer, transport company and third party installation services.

In this role, no two days will be the same. You’ll be building relationships with new people every day.

**ESSENTIAL**:
Excellent communication skills (written and verbal) - an ability to build rapport with customers across all communication channels.

Proficient IT skills - an ability to navigate a broad range of internal systems.

Confidence in working independently and making decisions to appropriately escalate issues to management or other departments.

The ability to multitask, as you'll be navigating different systems and processing information when talking to our customers.

A team player - someone who will support colleagues and promote a positive work environment & team spirit.

The enthusiasm to keep learning and developing your skills.

The ability to provide customer information, respond to enquiries and deal with customer complaints.

**Job Types**: Full-time, Permanent

Pay: £26,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

  • Support Coordinator

    4 days ago

    Chorley, United Kingdom Creative Support Full time

    Do you have the commitment and positive values to make a difference to the lives of people living in Chorley, Lancashire?We are looking for a caring, dynamic and highly motivated person to join the team as a Support Coordinator in our Chorley Supported Living Services. This is an exciting opportunity to be part of our well-established team, which supports...

  • Support Coordinator

    5 days ago

    Chorley, United Kingdom Creative Support Full time

    Job Reference: 79163 Posted: Thursday 12th September 2024 Closing Date**:Friday 27th September 2024** **Up to £12.82 per hour** **Chorley, Lancashire** *** **Full-Time** Do you have the commitment and positive values to **make a difference** to the lives of people living in Chorley, Lancashire? We are looking for a caring, dynamic and highly...

  • Support Coordinator

    2 weeks ago

    Chorley, United Kingdom Creative Support Full time

    Job Reference: 82141 Posted: Monday 30th December 2024 Closing Date**:Tuesday 14th January 2025** **Up to £12.82 per hour** **Chorley, Lancashire** **Full-Time** Do you have the commitment and positive values to **make a difference** to the lives of people living in Chorley, Lancashire? We are looking for a caring, dynamic and highly motivated person...

  • Support Coordinator

    6 days ago

    Chorley, United Kingdom Creative Support Full time

    Do you have the commitment and positive values to make a difference to the lives of people living in Chorley, Lancashire?We are looking for a caring, dynamic and highly motivated person to join the team as a Support Coordinator in our Chorley Supported Living Services. This is an exciting opportunity to be part of our well-established team, which supports...

  • Support Coordinator

    7 days ago

    Chorley, United Kingdom Creative Support Full time

    Job DescriptionDo you have the commitment and positive values to make a difference to the lives of people living in Chorley, Lancashire?We are looking for a caring, dynamic and highly motivated person to join the team as a Support Coordinator in our Chorley Supported Living Services. This is an exciting opportunity to be part of our well-established team,...

  • Support Coordinator

    4 days ago

    Chorley, United Kingdom Creative Support Full time

    Job DescriptionDo you have the commitment and positive values to make a difference to the lives of people living in Chorley, Lancashire?We are looking for a caring, dynamic and highly motivated person to join the team as a Support Coordinator in our Chorley Supported Living Services. This is an exciting opportunity to be part of our well-established team,...

  • Support Coordinator

    1 week ago

    Chorley, United Kingdom Creative Support Full time

    Support Coordinator Creative Support is looking for a caring, dynamic and highly motivated person to join the team as a Support Coordinator in our Chorley Supported Living Services. This role supports individuals with learning disabilities. Salary: Up to £13.25 per hour Location: Chorley, Lancashire Employment type: Full‑time Responsibilities Provide...

  • Support Coordinator

    5 days ago

    Chorley, United Kingdom CREATIVE SUPPORT Full time

    Do you have the commitment and positive values to make a difference to the lives of people living in Chorley, Lancashire?All potential candidates should read through the following details of this job with care before making an application.We are looking for a caring, dynamic and highly motivated person to join the team as a Support Coordinator in our Chorley...

  • Support Coordinator

    1 week ago

    Chorley, United Kingdom CREATIVE SUPPORT Full time

    Do you have the commitment and positive values to make a difference to the lives of people living in Chorley, Lancashire?All potential candidates should read through the following details of this job with care before making an application.We are looking for a caring, dynamic and highly motivated person to join the team as a Support Coordinator in our Chorley...

  • Support Coordinator

    2 weeks ago

    Chorley, United Kingdom Creative Support Ltd Full time

    Do you have the commitment and positive values to make a difference to the lives of people living in Chorley, Lancashire? We are looking for a caring, dynamic and highly motivated person to join the team as a Support Coordinator in our Chorley Supported Living Services. This is an exciting opportunity to be part of our well-established team, which supports...