Information Analyst Apprentice

**Who you’ll be working for**:
Tameside and Glossop Integrated NHS Foundation Trust is a place where people matter, and where every member of staff and can make a difference. A busy NHS hospital and community services rated ‘Good’ by CQC, we provide a range of high-quality clinical andsupport services for adults and children across Tameside and Glossop.

**What’s in it for you**:
The post-holder will contribute to the development of a performance-focused culture where safety, effectiveness and patient experience are consistently delivered through the provision of high-quality performance information, analytical interpretation, benchmarking,forecasting and intelligent modelling.This role will support the Clinical and Operational Leads by providing timely, accurate and relevant information that enables effective decision making and performance monitoring of services provided.

**You will be responsible for**:

- Providing support in the provision of management information for the Medicine, Urgent Care, Diagnostics and Community Division, that enables robust performance management, monitoring and where necessary restorative action.
- Providing support to the Operational Intelligence lead, in the development of new national and local reporting requirements.
- Supporting the implementation and development of reports and dashboards to users’ specifications to deliver bespoke performance information and reporting to all relevant departments of the Trust.
- Providing and receiving complex and sensitive information, from which evidence-based analysis will be undertaken.
- Using statistical methods to analyse both Trust data and comparative benchmark data from across the NHS to produce meaningful intelligence on which evidence-based decisions can be made.
- Interpreting and resolving complex statistical information problems.
- Regularly undertaking audits to support service development
- Taking an active role in maintaining the accuracy and data quality of performance information within the returns to the Department of Health and other external NHS bodies.
- Ensuring that directorate staff have the necessary information to support effective decision-making and that the information they receive is accurate, timely and fit-for-purpose.
- Monitoring and reporting on directorates’ performance in achieving theirs and the Trust’s objectives and communicate performance information to directorate representatives at the appropriate forums.
- Undertaking ad-hoc information requests: liaising and negotiating with internal and external customers about requirements and timescales; and to respond to those ad-hoc requests for information.
- Monitoring and reporting on Trust performance, analysing emerging trends, and providing relevant management information to the Service leads.
- Contributing to the development and maintenance of automated reports: creating and maintaining datasets necessary to support effective deployment and development.

**You will need the following skills**:

- Analysing data for performance measurement within the context of the relevant health and care environment.
- Recognising patterns, outliers, data quality issues and whether data and analysis agree with established practice and expectations.
- Understanding the importance of performance measurement to the business and its objectives.
- Using specific visualisation software to produce basic visualisations.
- Experience of SQL script-writing and components (e.g. databases, reporting services).
- Ability to work on own initiative and as part of a team offering advice and support where necessary.
- Excellent communication and presentation skills - both oral and in writing.
- Thorough understanding of MS Office in particular Excel.

**Entry requirements**:
**Standard entry**:

- Level 3 qualification (apprenticeship/A-levels/BTEC, etc)
- OR equivalent work experience (typically two years in a relevant role)

**Plus**:

- 5 GCSEs, including English and Maths at Grade 4 (C) or above
- Experience with using Excel and Microsoft products (or similar)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

**Working week**:
37.5 hours per week

**Future prospects**:
92% of QA Apprentices secure full-time employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

**Important information**:
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.