Assistant Snr Supported Accom Officer

2 weeks ago


Cardiff, United Kingdom Cardiff Council Full time

**About The Service**
Cardiff Council’s Supported Accommodation service forms part of the Specialist Housing Section providing accommodation, advice, and support to vulnerable single people that are facing homelessness with a range of support needs. This is provided through multiple sites across the city.

Our services run 24/7 365 days a year.

We take the wellbeing and development of our staff very seriously and strive to always create a positive working environment ensuring that our workforce feel respected, included, and valued.
**About the job**
This Role has been created through our expansion of services and has been developed to assist Supported Accommodation Manager’s to manage one or more buildings, within the authorities Single Persons Supported Accommodation service. To be a part of a fresh and creative team working together to contribute to Cardiff Council’s vision of reducing rough sleeping through ensuring our accommodation voids are managed effectively and being a part of new accommodation projects and the modification of existing accommodation to meet the demands of our service.

**The role will include.**

To deputise in the day to day running of accommodation providing support to accommodation managers.

To provide direction, coaching and guidance to the team of Supported Accommodation Officers, identifying areas for development and training needed

To review systems of work and ensure their designated project is up to date on; fire safety, health and safety, Housing Benefit and building compliance.

To ensure excellent customer service is always provided, that staff are listening and empathising with customers and showing a desire to help and always support.

To play a part in the management team and continuous improvement of the service

**BENEFITS OFFERED**

Access to the Cardiff and Vale of Glamorgan Pension Fund, which is part of the Local Government Pension Scheme (LGPS), offering a reputable, secure, and flexible pension plan for peace of mind.

A generous annual leave entitlement starting at 28 days p/a to a maximum of 33 days per year after 5 years, with the option to purchase additional annual leave to a maximum of 10 days.

Flexible working scheme
**What We Are Looking For From You**
We are looking for passionate and creative individuals to join us on this journey with a commitment to deliver high quality services and motivation to contribute to our vision in reducing homelessness.

You will be able foster excellent working relationships with a multi-agency approach to enhance our support services provided and be able to extend your knowledge and experience to support our growth and develop our team to enhance our provision.

This is an exciting opportunity, and we are looking for a variety of people from various working backgrounds to make a real difference.
**Additional information**

These vacancies are suitable for post share.

Job Reference: PEO03923



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