Sales Support Administrator

4 days ago

Stockport, United Kingdom Distology Full time

**The role**

As a Sales Support Administrator at Distology you will play a pivotal role in our work within the Sales Support team. You may not have experience working within the tech industry before, but that doesn’t matter Reporting to the Sales Support Manager, you will be an enthusiastic professional with an eye for detail.

**Distology**

How do we know we’re doing the right things? Led by Role Model & Woman of the Year 2021 (CRN Women in Channel Awards), Hayley Roberts, we’ve also won awards for our outstanding levels of service and support to our channel reseller partners and vendor technology providers, including CRN’s Distributor of the Year 2019, Cloud Distributor of the Year 2020 and CRN’s Women in Channel Gender Parity Award 2020.

Our success is down to the dedicated, passionate, and talented individuals within our team; does that sound like you? We need you to be aligned and engaged with our key values to be successful in this role: positive, innovative, a trusted expert, ambitious and agile in your approach to the role.

**Is this role right for you?**

**What we expect you to do in the role**:

- To hit and exceed set KPI’s on quoting SLA’s/accuracy/team performance
- Add all quotes to Salesforce CRM System (SFDC) and making sure each opportunity created has all required information
- SFDC admin to ensure all partners and opportunities are updated.
- Ensure all products for respective vendors are added to SFDC
- Compile and update any quoting guides/processes for all vendors
- Build and analyse any reports needed from a sales perspective
- Review all price books and update internal systems and comms out any changes
- Work with sales team to chase up small value orders
- Support sales support team on opportunities.
- Provide support to the operations team at busy times such as end of quarter or where there are large number of orders which need processing/packing

**What we need from you now and throughout your time with us**:

- Have natural rapport building skills
- Be a self-starter who can quickly take ownership of the role.
- Have a passion to continue to expand their knowledge.
- Be pro-active with a desire to achieve
- Demonstrates passion, enthusiasm, and self-confidence.
- Be able to work both independently and within a team.
- An active professional interest in business and technology
- Analytical approach to problem solving
- Must be able to work in a team
- Excellent written and spoken English
- Excellent Communication Skills - verbal and written

**The benefits**:
We value our people above everything, so the following really speaks to that:

- Be treated like an intelligent and valued person, whose ideas and passion are welcomed
- An excellent holiday packages
- Investment in your health & wellbeing
- Company bonus scheme.
- Learning & development opportunities - both in sales/account management and technology
- Quarterly company values awards
- Service awards for tenure

We embrace hiring individuals from all backgrounds, because it makes our business stronger, we want to work in an enriched environment, and we want to celebrate everyone that joins our team Distology will grow and develop with our diverse group of employees. So, if you share in our values then, we would love to hear from you

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