Aftersales Advisor

**Job Description**:
Aftersales Advisor

Key Responsibilities:
The role is to offer full support to our Aftersales Department. Your main responsibilities will include dealing with customers both in person and over the telephone, recording customers’ requirements in a professional and polite manner. Booking vehicles into our workshop, arranging service loan vehicles and producing customer invoices. The role will also include processing warranty claims and working in our parts department. We are a multi franchise dealership Kia/Isuzu/Honda/Mitsubishi.
Skills required:

- Extremely enthusiastic
- organised
- confident enough to ask for help if you don’t understand.
- Great attention to detail and always willing to go that extra mile.
- An Excellent Communicator
- A team player.
- You must possess a desire to learn and develop your skills.
- Have a passion to deliver a high standard of customer service
- Driven
- Excellent telephone and face to face communication skills
- Full UK Driving Licence

Hours Monday - Friday 08.15am - 5.30pm (60 min lunch break)
Salary £22,000 - £25,000 per annum dependant on experience.

**Benefits**:

- Death in Service Insurance
- Discounted Repairs and Discount New/Used Car Purchase
- 28 Days holiday increasing to 30 Days holiday after 12 months service

(Includes bank holidays)