Retail Assistant

**Job Title: Retail Assistant**

**Hours**: 37.5 hours per week

**Salary**: £21,062 per annum

**Location**:Burton Road & Moorland Road Lincoln

**Responsible to**:Retail Supervisor

**Responsible for**:Charity Shop volunteers

**Job Purpose**:
To organise the day-to-day running of the YMCA Charity Shops under the direction of the Retail Supervisor.

***:
**Duties and Responsibilities**:
To operate the tilling systems and proactively sell shop items to customers.

To offer Gift Aid to donors, labelling donations as appropriate.

Take a proactive role is sorting donations and ensuring that store rooms are kept in an orderly fashion.

To give excellent customer service to internal and external customers at all times.

To assist in cashing up at the end of the day.

To make sure goods are priced before being put on sale and that they are displayed to their best advantage.

To ensure premises are kept clean and tidy, as per the cleaning rota and that goods are stored safely and securely.

To follow health and safety guidelines at all times.

To carry out any other duties within the scope of the post as directed by Line Manager.

**Scope and Limits of Authority**:
The post holder is required to report anything of significance relating to their work to their Line Manager.

**Person Specification**:
**_ Essential_**

Ability to demonstrate strong customer service skills e.g. communication

Excellent organisational skills and attention to detail

The ability to work effectively as part of a team

Energy, drive and enthusiasm

**_ Desirable_**

Computer literate

Ability to use POS system (Tills) (training provided)

Manual Handling (training provided)

Previous experience of handling cash

**How to apply**

**Location**:Burton Road & Moorland Road Lincoln

**Responsible for**:Charity Shop volunteers

**Job Purpose**:
To organise the day-to-day running of the YMCA Charity Shops under the direction of the Retail Supervisor.

***:
**Duties and Responsibilities**:
To operate the tilling systems and proactively sell shop items to customers.

To offer Gift Aid to donors, labelling donations as appropriate.

Take a proactive role is sorting donations and ensuring that store rooms are kept in an orderly fashion.

To give excellent customer service to internal and external customers at all times.

To assist in cashing up at the end of the day.

To make sure goods are priced before being put on sale and that they are displayed to their best advantage.

To ensure premises are kept clean and tidy, as per the cleaning rota and that goods are stored safely and securely.

To follow health and safety guidelines at all times.

To carry out any other duties within the scope of the post as directed by Line Manager.

**Scope and Limits of Authority**:
The post holder is required to report anything of significance relating to their work to their Line Manager.

**Person Specification**:
**_ Essential_**

Ability to demonstrate strong customer service skills e.g. communication

Excellent organisational skills and attention to detail

The ability to work effectively as part of a team

Energy, drive and enthusiasm

**_ Desirable_**

Computer literate

Ability to use POS system (Tills) (training provided)

Manual Handling (training provided)

Previous experience of handling cash
- YMCA Lincolnshire is committed to creating a diverse environment. Our customers come from all walks of life and so do we. We recruit great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger. If you share our values and our enthusiasm, you will find a home at YMCA Lincolnshire. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age._

Charity No: 243017