Business Analyst

3 days ago


Bristol, United Kingdom Proactive Appointments Full time

**Business Analyst - Jira/Confluence Knowledge base**

Our client is urgently looking for an experienced Business Analyst to join their team on a contract basis, initially for 3 months with a view to extend. The Business Analyst will be tasked with the configuration and development of a Jira environment. Youwill also be involved in the setup of a Jira Confluence Knowledge base, to provide information and support to staff throughout the business.

The idea is to reduce the tickets raised on the Service Desk, so a good understanding and appreciation of the administration and processes of this function would be very useful.

Please note, the requirement is OUTSIDE of IR35.

**Business Analyst - Jira/Confluence Knowledge Base**
- Jira Administration background
- Confluence Knowledge Base
- Service Desk/Help Desk background
- ITIL
- Provide user guides and support documentation

**Business Analyst - Jira/Confluence Knowledge base**

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation


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