Facilities Assistant

Working within a bustling atmosphere as part of passionate team, you'll play a core part in providing fantastic customer service.

**Hours**:37.5 hours per week. You'll wok 5 days per week from Monday to Sunday, covering regular weekends.

**Salary**:£11.50 per hour

**Duration**:Permanent

Due to the size of the estate, moving between the different parts and buildings you'll need a full UK driving license.

What it's like to work here:Hardwick Hall is one of the most impressive Elizabethan buildings in the country. You'll join a friendly and professional team who pride ourselves on a warm welcome, fantastic customer service, and we’re passionate about our conservation and heritage. Hardwick Hall is a busy estate to work on, and in leading a thriving facilities team, you’ll be key to delivering a safe and exceptional experience every day. Working at Hardwick Hall is fast-paced, but as part of the team you’ll enjoy flexible working conditions. As part of the Facilities team, you’ll be reporting into the Facilities Coordinator and Facilities Manager and working with every other team on the property to ensure that our team and visitors can safely enjoy the beautiful estate.

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What you'll be doing:As a Facilities Assistant, you’ll be making sure that Hardwick Hall & Stainsby Mill operates as it should, by help running an efficient, effective and flexible facilities service. Your day to day will help with many tasks including cleanliness, presentation, compliance, caretaking and maintenance in and round the buildings and outdoor spaces. You’ll turn your practical hand to all sorts ensuring all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries, compliance duties, minor reactive maintenance. You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude. As well as helping within other teams to support where needed.

Duties such as cleaning, sweeping and litter picking will form a core part of the role, both inside and outdoors. You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude. General maintenance work and helping within other teams will also form part of your role.

**You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.**

Who we're looking forYou'll be;
- helpful & Friendly
- customer focused with a positive attitude
- enthusiastic with a willingness to learn
- a team player, but also can work on your own initiative

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)