Head of Smart Rollout

Are you ready to be part of something truly transformative? At British Gas, we are embarking on an extraordinary path towards a brighter future. With over 200 years of history, we have never been more enthusiastic about the possibilities ahead. Right now, we’re at a pivotal moment. As well as leading our customers through a once-in-a-generation cost of living crisis, we’ve got big plans to get our homes closer to Net Zero. We need a brilliant **Head of Smart Rollout & Policy **to help us get where we’re going. You’ll bring bags of energy, know-how and passion to our family of door-opening brands, including British Gas and Hive. And you’ll join a team who are just as focused on delivering fantastic results as you are. You’ll oversee the governance of the smart programme, ensuring any risks and opportunities associated with our installation performance are managed efficiently and with sufficient oversight of our internal stakeholders. Your expertise will shape smart policy decisions, enhancing our customers' experience and driving ongoing initiatives to improve performance. **Key Accountabilities**: - Develop and implement effective governance frameworks and policies for our smart metering program, ensuring compliance with relevant regulations and standards. - Monitor and analyse industry regulatory and policy developments, staying abreast of changes and proactively adjusting our strategy. - Act as the primary point of contact for external stakeholders, coordinating meetings with HM Government and OFGEM, and providing accurate and influential responses to their requests. - Responding to RFI’s and co-ordinating content and key messages for bilateral meetings - Owning our annual reporting collating data and performance from across the wider Centrica business - Foster strong relationships with regulators, industry stakeholders, and cross-functional teams, collaborating to drive successful smart metering initiatives. - Assess the impact of policy changes on the smart metering program and recommend appropriate actions to ensure continued success. - Develop and execute a stakeholder engagement plan to ensure all relevant parties are well-informed and engaged throughout the process. - Monitor and report on smart metering governance and policy performance, identifying opportunities for continuous improvement. - Represent the Smart Programme on internal program boards, meeting regulatory targets and providing necessary updates. **To thrive in this role**, you must possess substantial experience in governance and policy management within the energy industry or related fields. A solid understanding of smart metering, energy policy, and regulatory frameworks is essential. **Key Competencies**: - Demonstrated experience in a regulated environment and a comprehensive understanding of the smart metering framework. - Proven ability to build and maintain strong relationships with internal and external stakeholders, effectively influencing them. - Develop "trusted advisor" relationships with key business leaders, offering valuable insights and guidance. - Excellent written and verbal communication skills, with the ability to tailor messages to various stakeholders, including senior management. - Promote collaborative working by fostering open, honest, and productive stakeholder engagement. - Identify and articulate risks and opportunities for smart delivery, enabling informed decision-making. - Possess a confident and independent mindset, raising issues appropriately when required. - Strong stakeholder management skills at all levels and the ability to work independently or collaboratively to deliver results within tight deadlines. Joining our team means more than just a competitive salary. We offer an exceptional pension & bonus scheme, car allowance, and an impressive 33 days of holiday (including bank holidays). Location flexibility is provided, although occasional travel to our sites may be required. Furthermore, we care about your well-being and offer a range of benefits to suit your lifestyle. We strive to support you with healthcare plans extendable to your immediate family, an Online GP24 virtual service, eye test vouchers, Group Income Protection, Life Assurance & Accident Insurance, and much more. **LI-BGAS** **_ At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team - a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it_** **PLEASE APPLY ONLINE** by hitting the '**Apply**'