Commercial Coordinator

**Commercial Coordinator - Nelson, Lancashire (Hybrid) - Competitive Salary**

You will support the Commercial team with customer management to facilitate business growth. You will work closely with internal staekholders and external customers to ensure the business maximises the commercial offering and customer experience.

**What you will do**:

- Address customer's needs and concerns as quickly and effectively as possible.
- Develop and maintain strong relationships internally & externally to enable effective and timely deliverables.
- Co-ordination of menu changes and seasonal forecasting both with customers and the Wellocks' Supply Chain team.
- Support in the onboarding of new customers and basket growth opportunities with existing customers.
- Communicating NPD and seasonal changes to customers and procurement partners.
- Support in the management of all digital ordering platform functionalities, including liaising with digital platform support, IT colleagues and Wellocks internal departments.
- Maintenance of customer product and price files, including but not limited to price file uploads, new listings, alternatives and active/inactive changes.
- Support in the review and communication of price changes according to scheduled pricing calendar.
- Attend customer meetings with the Key Account Controller and Business Development team
- Provide customer data and reporting support to the wider commercial team, including the business development team.
- Completion of weekly and monthly service level reports for customers
- Become the ERP lead for the Commercial team and support in its roll out.

**What you will need**:

- Analytical and proficient in the use of Microsoft Office including Excel
- Strong numerical skills including pricing and analysis
- Professional and accurate written communication skills
- Highly organised with a strong attention to details
- Owner mentality with demonstrated experience of continuous improvement with implementing process change
- Ability to work well both independently and as part of a team
- Experience working in a FMGC, ideally within the delivered wholesale industry would be advantageous.

**Let us tell you some more benefits you would receive**:

- 33 days holiday (inclusive of Bank Holidays)
- Free car park onsite
- Generous employee discounts on all our products
- Fancy volunteering? We will give you one day off a year to take part in volunteering.
- Cycle to Work Scheme that offers discounted bikes and cycling equipment.
- Donate through your pay to a charity of your choice. The money is simply deducted through your pay before tax, so for every pound you donate, the 20p that usually goes to tax will go to the charity instead
- We also have a range of employee assistance services which can be tailored to give you support on things such as finances, health and wellbeing.

**About Us**:
Wellocks, is one of the leading UK food distributors in the hospitality industry. We provide fruit, vegetables, dairy, eggs, poultry, meat, store cupboard essentials and everything else chefs will need in their restaurant kitchen. Thanks to our highly skilled team, we also offer pre-prepared veg and freshly-made pasta which is a key part of our service.

We’re proud to be part of the William Jackson Food Group, a dedicated family-owned food business which started in 1851. Our sister businesses are Abel & Cole, Jacksons Bakery and Belazu. Family values and the commitment which comes with such a long-standing business are rooted in our culture here at Wellocks.

**Contact information**:
Anna Heyworth