Match Day Safety Steward
1 week ago
Derby County Football Club, established in 1884, is one of the founder members of the English Football League and has a rich and varied history, including two First Division titles in 1972 and 1975 and an FA Cup success in 1946. The club are currently playing in the Sky Bet Championship, the second tier of English Football following their promotion from League One in the 2023/24 season, and is under the management of Head Coach Paul Warne. The club also boasts a successful and respected Category One Academy, a status which has been held since 2014, and a Women’s side competing in the FA Women’s National League Northern Premier Division. Derby County recently embarked on an exciting new era following the change in ownership to Clowes Developments (UK) Limited, in the summer of 2022. Our track record of producing talent is outstanding, and we intend to protect that proud legacy, investing in key roles within the club to build on the foundations in place for success.
Derby County Football Club are recruiting Matchday Safety Stewards to join our Matchday operations team
The role of Matchday Safety Steward is pivotal in ensuring the overall matchday experience is one to remember, providing excellent levels of customer service whilst ensuring the safety of all who attend our stadium.
Personal characteristics and experience:
Previous customer service experience is essentialPrevious stewarding or crowd management experience is desiredKnowledge of Pride Park StadiumFlexibility to work unsociable hoursConfident, Resilient and Self MotivatedExcellent communication skills both verbal and writtenWork using own initiative and as part of a team
Desirable QualificationsGCSE or equivalent in Maths and English to Grade C or aboveSecurity Industry Authority (SIA) Accreditation
Due to the nature of this role, applicants are required to be at least 18 years of age.
There is a requirement for all Matchday Safety Stewards to attend 70% of all home league fixtures. Please note, this primarily includes weekend and evening work.
The club will provide you with Level 2 Spectator Safety Training for all Matchday Safety Stewards. This is a mandatory qualification you will be required to hold in this role.
The rate of pay is £11.44 per hour rising to £11.79 per hour on successful completion of Level 2 Spectator Safety.
Within your first few games as a Matchday Safety Steward, you will be supervised by another Steward on your stand to provide the opportunity to learn from your colleagues and put all Spectator Safety learning into action
Everything we do as a Club is built around the three pillars of stability, integrity, and progress.
Our core values are:
We are proud of who we are and what we do.We are positive, inspired and passionate.We are ambitious and driven.We are prepared, honest and humble.We are the heartbeat of our community.We are the club of opportunity.
Derby County Football Club is committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expects all staff and volunteers to share this commitment.
Derby County Football Club is an Inclusive Club for all and is committed to Equality and Diversity.
Strictly no agencies, please.
Derby County Football Club’s Job Applicant Privacy Policy can be found at dcfc.co.uk.
Pay: £11.44-£11.79 per hour
Schedule:
- Weekend availability
Work Location: In person
Application deadline: 03/11/2024
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