Waiter

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The Store Hotel is a new luxury and boutique hotel set in the heart of Oxford. We sit in the building of the historic department store and Oxford institution, Boswells. Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s former life.

Our growing team is already full of dedicated and passionate professionals working hard to see The Store bring a new and refreshed luxury hotel experience to the city of Oxford.

**_Does this role appeal to you?_**

Are you passionate about creating exceptional dining experiences? Are you ready to be part of a dynamic team opening a new contemporary hotel in the centre of Oxford?

If you do then step into the spotlight as **Restaurant Waiter** **at The Store, Oxford.

**_Here’s what the role is all about:_**

As a restaurant waiter you will play a vital role in guiding sensational culinary experiences for our guests. By setting the positive tone for every guest’s dining experience, you will help ensure the success of the hotel’s food and beverage operations.

The role contains everything you might expect, including welcoming guests into the restaurant, bar, and rooftop bar, taking reservations, providing outstanding service, and answering any queries and questions our guests may have.

This role covers weekends and evening as well as bank holidays.

Full and part time opportunities available as well as casual contracts.

**_These are the behaviours that we’re looking for:_**

Professionalism

Personable

Knowledgeable

Exceptional Customer Service

Adaptable

**Benefits**
- 28 days annual leave (increasing to 33 days after 5 years’ service) pro rata if part time
- Flexible rotas - we understand the importance of work life balance
- Meals on duty
- £14 per hour (estimated OTE including non-contractual service charge)
- Ongoing training provided - both in house and external
- Career progression and development - we invest in our people
- Competitive salaries and service charge distributed fairly via Tronc Master
- Discount with Experience Oxfordshire - Perks for Partners
- 25% off spa treatments and thermal suite access
- 50% off Oskia skincare products
- Royal Cars taxis 50% discount for our people to and from work
- Refer a Friend Scheme - refer a friend and receive £250
- Family and Friends discount
- Fully equipped team canteen
- Hospitality Rewards: access to health and wellbeing benefits, cashback, local perks (high street discount, restaurants, and Employee Assistance)
- Brand pillars - we have four pillars that we live and breathe everyday
- Opportunities to socialise and celebrate - birthdays, work anniversaries and big life moments
- Fundraising initiatives - we support the community and like to give back, in 2023 we walked for wellbeing supporting Hospitality Action and will be doing this again in 2024
- Go green - come and work with a company that are committed to creating a greener planet, by looking at how we can reduce our carbon footprint - we have a green team who ensure we are on track, come and play your part in that

**_ We’ve got 4 Brand Pillars that will also help you thrive:_**

**Legacy** - The Store celebrates its rich history as a beloved department store, in the heart of Oxford, and pays tribute to the building’s past by carrying forward a legacy of enchanting guests with a sense of delight and wonder.

**Discovery** - Like its predecessor, The Store is a place of discovery, offering a myriad of spaces to explore and uncover, from the luxurious spa to its diverse range of dining experiences, window displays and seasonal pop-ups.

**Innovation - **The Store is more than just a hotel it’s a hub of innovation and change that constantly seeks to improve the guest experience through varying design, evolving installations and innovative food, drink and services.

**Community - **As a former pillar of the community, The Store remains committed to supporting and engaging with the local community through various initiatives and events that bring people together.
- At The Store, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, dynamic, and nurturing culture. We are striving to create a culture that fully represents our four brand pillars: Legacy, Discovery, Innovation and Community - including all the communities we serve._
- We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status._

INDFOH