Catering Assistant

We are looking for a passionate and knowledgeable Catering Assistant to join our exciting team

**At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport.**

**Who is Sunderland Greyhound Stadia?**

Sunderland Greyhound Stadia is a premier racing venue, hosting thrilling greyhound action five days a week—Monday, Tuesday, Wednesday, Friday, and Saturday.

We offer a top-tier hospitality experience, featuring private boxes and restaurants, making us a popular destination for racegoers, celebrations, and corporate events.

With an exciting atmosphere, a packed race schedule, and a strong community following, we’re a dynamic venue that thrives on delivering great entertainment and exceptional service.

**About the Role**

The Catering Assistant will prepare and serve food and drinks within any bar or catering facility within the site to the required business standard, whilst providing excellent customer service.

**Responsibilities include-**
- To implement and adhere to the Company Food Safety Management System across all areas within remit.
- Gain and maintain an excellent product knowledge and ensure it is kept up to date with any changes or new products.
- To assist with stocktaking as required.
- Monitor stock of food, disposables and cleaning equipment and inform the Head of Catering if levels fall too low.
- Have a good allergen understanding to the required level.
- Take food and beverage orders in a timely manner.
- Ensure stock rotation is carried out when replenishing food and drink areas. Recording wastage in the correct way.
- Assist with deliveries when required.
- Prepare, transport and serve food within catering outlets following company guidelines and stadium practices.
- Ensure all EHO food safety and production requirements are met and maintained to current standards.
- To ensure temperature controls are monitored, recorded & checked.
- Ensure quality control at all times throughout production process.
- Control portion size and waste factors at all times, directly influencing GP.
- To ensure a safe working environment at all times.
- Observe, maintain and drive all Health & Safety and Hygiene policies.
- Maintain a clean tidy and safe working environment raise any concerns to your manager in a timely manner.
- Always be vigilant to the Challenge 21 policy when selling age restricted goods and all findings to be recorded following company guidelines.
- Provide excellent customer service at all times.
- Cash handling and cash and report reconciliation.

**The person we are looking for as a Catering Assistant has..**
- High level of interpersonal skills.
- Cash handling.
- Basic food handling and preparation.
- Personable
- Excellent approach towards time management
- Works well under pressure.
- Customer service focused (internal and external).

**Work Perks of being a Catering Assistant with us at ARC**
- 2 Annual Members passes, giving access to over 1500 racedays
- Hotel Discounts and Complimentary Golf
- Annual leave starting at 22 days increasing up to 28 in line with length of service
- Pension & Group life assurance schemes
- Healthshield - including 24hr GP & EAP

and so much more

**At ARC, we’re committed to creating a diverse, inclusive, and equitable workplace where everyone feels valued and heard.** We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, or other protected characteristics.

We believe diversity strengthens our business, and we’re dedicated to fostering a safe, inclusive environment where everyone can thrive.

CLOSING DATE

28-06-2025

OVERVIEW
- ROLE
- Catering
- SALARY
- Meets NMW
- TYPE
- Permanent - Part Time
- CLOSING DATE
- 28-06-2025
- LOCATION
- Newcastle Road
Sunderland
Tyne and Wear
SR5 1RP