Administrator
3 days ago
Working hours of either 08.00-17.00
**Job Purpose**:
Provides office services by implementing administrative systems, procedures, and policies, and monitoring projects, planning of works for tradesmen and liaising with the client.
**Duties**:
- Works within the admin team, assisting where directed, in a pro-active and professional manner.
- Takes ownership, and controls the company’s defects process, adding them to the system (Protean) and providing updates and reports as requested.
- Control and deliver the company’s customer satisfaction process, by taking ownership and delivering the required output as directed. This should include, but is not limited to, all weekly installations, including renewables, small works, projects, and commercial works.
- Engineer efficiency and safety calls, both morning and afternoon. Dealing with the required outputs and reporting as directed.
- Helping with front line phone calls, ensuring customer focus at all times.
- Assisting with booking of post inspections and follow up work for surveyors.
- Where possible, assist stores team with goods received notes.
- Provides information by answering questions and requests.
- Contributes to team effort by accomplishing related results as needed.
- To enter administration Training Programmes
**Skills/Qualifications**:
- Exceptional customer focus
- Good communication skills, both verbal and written
- Good organizational skills, including own time management
- Administration & Customer Service experience - minimum 2 years
**Desirable**:
- Administration Qualification
**Personal Qualities**:
- Flexibility and adaptability; able to move with the needs of the business.
- Positive attitude.
- Professional work ethic.
**We are an equal opportunities employer and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs or nationality.**
**Salary**: £24,000.00-£28,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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