Team Leader

We currently have a fantastic opportunity for a Team Leader (Warehouse Operations) to join our operations team based in Wolverhampton. This position will be responsible for leading a team of operatives, under the the Operations Supervisors guidance. This role has a weekly rotating shift pattern as outlined below;
**6:00am - 2:30pm Monday to Thursday / 6:00am - 1:30pm Friday**

**2:30pm - 11:00pm Monday to Thursday / 1:30pm - 9:00pm Friday**

We are looking for someone who has previously worked as a Senior Operator or Team Leader. Ideally this person will have come from the logistics, manufacturing, or automotive industries.

**About The Role**

**How will you contribute**:

- Coach all Team Members daily in processes and procedures.
- Deliver daily SOS / EOS briefs.
- Management and maintenance of staff training and upskilling documentation, and keeping accurate records of training completed and training to be conducted.
- Maintain and monitor safe working practices and adhere to the safe working methods and countermeasures implemented.
- Drive the standards Stop, Call, Wait culture.
- Maintain Standard Work and Quality processes to ensure a “Right First Time” product to the customer.
- Drive zero tolerance mindset for deviation from the use of the quality processes to ensure customer expectations are exceeded.
- Understand throughput rate to support customer requirements.
- Operate visual delivery tracking systems in order that commodity status can be seen at a glance.
- Participate in follow up of customer concerns. Contribute to assessing root cause using robust countermeasures. Support the corrective actions to eliminate repeat issues. Escalate
- where appropriate.
- Reporting of all throughput, improvement and people requirements within given time parameters
- Comprehensive reporting of all KPI’s / SLA’s performance visually and verbally.
- Thorough and robust understanding of reports and ability to translate for all audiences.
- Maintain the highest 5S standard.
- Use of customer owned PPS process using the “5 Why’s”, “CCAR”

**What Will You Bring.**

**Qualifications, Skills & Experience**:

- Evidence in leading a team or supervising staff on shifts.
- Prior experience in working within a busy, fast paced Warehouse/Logistics/Supply Chain environment.
- Problem solver, can do attitude with excellent communication skills.
- Strong IT knowledge (Excel, WMS, SAP etc.)Job experience in a Tier 1 operation is beneficial (JIT, Sequencing, Packing, Delivery)

**Compensation**

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

**About DP World**

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse, and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

The DP World family comprises of syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

**WE MAKE TRADE FLOW**

**To Change What's Possible For Everyone**

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. **So, please come as you are. We can’t wait to meet you.
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