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Hospitality Team Member Apprentice

2 weeks ago

Stockport, United Kingdom Bredbury Hall Hotel Full time

**Bredbury Hall Hotel**
Bredbury Hall Hotel is the venue you'll be sure to return to at every opportunity combining a superb location, well-appointed bedrooms, free parking, Brasserie bar and restaurant, a fitness centre and an amazing events space in the original Bradburie Barn dating back to 1507.

Located in such a peaceful setting it's easy to forget that you are only minutes from the amenities of Stockport. Experience the soothing allure of country living at one of the best located hotels in South East Manchester.

The eminent Bredbury Hall Hotel welcomes you to revel in the fresh air and tranquil natural beauty of Goyt Valley. Situated among seven acres of grounds with scenic walking and biking trails on the doorstep. The hotel is perfect for group, leisure and corporate travellers who prefer a relaxing ambience over the bustle of distractions of a city centre hotel.

**Job responsibilities**
- Take a responsible approach to the preparation, sale and service of food and beverages for example in relation to safe handling and storage, and accurately communicating the contents of products.
- Use appropriate opportunities to upsell and promote additional products and services
- Actively seek opportunities to delight and ‘wow’ customers in line with the business / brand standard
- Demonstrate high personal hygiene standards and clean workstation ethic at all times
- Take every opportunity to provide customers with all the information and services they need to get the best out of their stay, maintain discretion and customer confidentiality
- Pay attention to detail and have high standards of cleanliness and presentation. Work in a discreet manner and maintain customer confidentiality
- Be highly organised and has the ability to multitask whilst maintaining an engaging, friendly and helpful attitude to customers
- Anticipate customer needs and can adapt products and services to meet them
- Ensure interdepartmental and external communication provides good flow of information to meet and exceed customers’ expectations
- Actively seek opportunities to make a great guest experience

**Job Type**: Apprenticeship

**Salary**: £4.81 per hour

**Benefits**:

- Free parking

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Stockport, SK6 2DH: reliably commute or plan to relocate before starting work (required)

Application question(s):

- You may be expected to travel to Tameside College for classes, this qualification can either be delivered in the workplace or both. Can you travel to Wellington Road, OL6 6BL.