Employee Relations Consultant
11 hours ago
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
ER & Case Management
- Provide timely advice and support to line managers on medium-high risk/complexity people ER issues such as: disciplinaries, grievances, appeals, medium to long term sickness absence (up to and including capability dismissals), performance management, whistle-blowing claims, early conciliation and Employment Tribunals claims.
- Support the business in organisational changes that involve individual or collective consultation and may result in redundancy, TUPE or changing T&C's.
- Maintain accurate and up to date records of all actions and documentation relating to cases being managed through to conclusion.
- Establish strong working relationships with other teams in the People Team, in particular People Business Partners, HR Shared Services as well as business managers to develop an understanding of the business priorities.
- Identify trends in cases for the Head of/ER Lead so that insight is provided to managers, relevant training for line managers is provided and policy recommendations are made.
- Coach line managers, facilitate ER workshops and design/deliver ER training in order to develop ER capability within the organisation.
- Work in partnership with the Policy Manager, providing insight on our People Policies and Guidelines
- Support the development of the ER Advisors
- Reporting and analysis of case data to identify trends and insights
- Identify and deliver opportunities for continuous improvement to enhance our service offering to the business, improve customer experience and/or provide capacity.
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