Administrator - Therapy Services

4 days ago


Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

We have an exciting opportunity for an administrator to join the Therapy Service at Lister Hospital. Our service provides Physiotherapy and Occupational Therapy to the wards within the acute trust.

The Therapy Service is a large, friendly and supportive team made up of administrators, therapy support workers, physios and OT's.

The post-holder will work within the Therapy Service Administrative team and carry out entry of information relating to referrals and activity on the Lorenzo database and other related administrative tasks as part of a team. The administrator will communicate with professional staff and the general public with tact and sensitivity.

The role will include responding to variations in workload as outlined below
- Provide a quality clinical administrative and referral/data management to support the services delivered in the Therapy Service.
- Support the team administrators and administration team and to manage own administrative workload with the ability to prioritise the clinical team administration needs, to ensure that the team provides a high standard of patient care and referral management
- Work unsupervised on assigned administrative tasks.
- Support the day-to-day running of the clinical administration office and to act as a point of contact for patient queries and professionals in relation to referral/data information.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:

- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

In the paragraphs above you have read an overview about the role we would like to offer and general information about main duties of the post holder.

Please see attached - job description which describes in full details the duties, responsibilities and reporting relationships of the advertising role.



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