Medical Information Specialist with Finnish, United

16 hours ago

Cambridgeshire, United Kingdom PPD Full time

**JOB DESCRIPTION**:
**PPD is looking for medical information specialists for its growing Medical Communications department.**

**Start a career you will enjoy**

**Join a team of energetic healthcare professionals supporting one or more pharmaceutical/biotech companies.**

**As a front-line specialist in our medical information contact center you will represent PPD and the client(s) by providing concise, accurate and non-promotional information regarding the client’s medicinal products or devices to healthcare professionals and patients.**

**Your typical day consists of**:

- **Receiving medical information enquiries through various communication channels and documenting them in the appropriate database**:

- **Triaging and responding to the medical enquiries using client approved resources**:

- **Identifying, capturing, reporting, and following up on adverse events and product complaints in compliance with established timelines and organizational, client and regulatory guidelines**:

- **Maintaining and demonstrating advanced knowledge of project and corporate policies and procedures**:

- **Attending team and client meetings**:

- **Performing assigned peer quality reviews**:

- **Performing other ad-hoc activities according to PPD and client procedures**

**Job Qualification**:
**What is required?**
- **A degree in a scientific discipline or life science degree e.g. Medicine, Pharmacy, Nursing, Biology, Psychology, Veterinary medicine or similar**:

- **Fluency in Finnish and English**:

- **Capability to efficiently use computer systems (hardware and software)**
- **Organizational and time management skills**:

- **Attention to detail**:

- **Customer service oriented - compassionate, empathetic, patient**:

- **Ability to work independently as well as part of a team**:

- **Ability to maintain a positive and professional manner in challenging circumstances**

**Diversity Statement**:

- PPD is proud to be an affirmative action employer that values diversity as a strength and fosters an environment of mutual respect. PPD is committed to providing equal employment opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status or status within any other protected group.

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