Site Assistant

1 week ago

Coventry, United Kingdom Camping and Caravanning Club Full time

Site Assistant
Pay: 12.21 per hour (National Living Wage)
Seasonal contract, working 40 hours per** week**

**We are currently recruiting for Site Assistants to work for us across our sites network for the 2026 season**

**Please be aware that if you are shortlisted to attend one of our Assessment days, they will be taking place on 4th, 5th, 18th and 19th November at the Blackmore Camping and Caravanning Club Site (WR8 0EE).**

Our talented Site Assistants are responsible for ensuring that all campers have the best experience when staying with us on one of our campsites.

If you own your own unit and you are passionate about delivering excellent customer service, then this could be the perfect role for you.

**Main Duties and Responsibilities**:

- To welcome all customers that arrive on site in a friendly and professional manner and show them to their pitch
- Ensure general upkeep of the site, undertaking minor repairs and grounds maintenance duties
- Complete daily cleaning tasks of the site facilities, toilet and shower blocks, reception and service areas, grease traps and emptying dog bins
- Take bookings via telephone and face to face using our bespoke booking system
- Effectively manage the customer check-in and check-out process and update the system accordingly
- To take responsibility for the emergency phone out of normal hours on a rota basis
- Attend regular team updates and meetings
- Attend Club arranged training courses both on site and at Greenfields House (Coventry)
- Carry out regular site inspections/walk rounds and raise any health and safety concerns to the Site Manager

**Required experience, knowledge, skills and abilities**:

- Experience of working within a busy customer environment or team
- A good level of computer skills with the willingness to learn new systems
- Excellent customer facing, relationship building and interpersonal skills
- Able to use handheld machinery following training to complete ground maintenance duties
- Right to work in the UK
- A full UK driving licence

Site Assistants are required to work 40 hours a week over a 5-day period which can be over both weekends and bank holidays to meet the needs of the site.

The Club provides a staff pitch for the duration of your contract, complete with an electric hook up point free of charge so you can live and work comfortably on site.

Site Assistants are entitled to 28 days holiday (pro rata).

**The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team.

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