Part-time Guest Experience Host/receptionist

**Part-Time Guest Experience Host/Receptionist at Cove - Cathedral Road.**

We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things.

We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests.

There are no boundaries, in your role as Guest Experience Host, as you will be responsible for providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else.

As Guest Experience Host (in a nutshell) you will be responsible for delivering our guest experience by contributing a feeling of simplicity, calm and sanctuary seeking new and smarter ways to deliver soulful hospitality to our guests through creativityand innovation.

**What we look for.**
- Previous experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc).
- Self-sufficient, requiring little direction and day to day management.
- Tech savvy, who does not shy away from tech-based resolutions and interaction.
- Clear verbal/written communication proficiency.
- Flexible and adaptable approach with a can-do attitude.

But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human.

**Our benefits.**
- Competitive salary
- Bonus scheme
- 22 days’ holiday (plus the option to buy more)
- Wellbeing benefits (cash plan and an Employee Assistance Programme)
- Free nights in our properties
- Recognition schemes
- Pension (the tax efficient way)
- Sick pay
- Other benefits tailored to you

**Our natural habitat.**

We believe in working flexibly - this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility.Ask your recruiting manager or see our careerspage for more information.

**Please note that this is a part-time position where you will be required to work 2x 7.5 hour shifts over each week - equalling 15 hours per week.**

This role is based at Cove - Cathedral Road.Dubbed one of the “coolest places to live in the UK”, it’s easy to see what makes this residential area of Cardiff so special. Cardiff is packed full of independent retailers, write-home-about restaurants and relaxedcafés along tree-lined streets. Cove Cathedral Road is nestled in a quiet, residential neighbourhood, you’d never guess these one and two bedroom apartments are just 10 minutes’ walk from Cardiff city centre.

**About edyn.**

Here at edyn, we believe travel should be a rich journey of discovery. Our brands - Cove, Locke and SACO - offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe.

**About Cove.**

Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other - carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clockingin then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but withenough space for our guests. Work/life balance has changed, and we’re here for the future.