Area Housing Manager

1 week ago


StokeonTrent, United Kingdom Hiring People Full time

We are looking to appoint an Area Housing Manager to support the Head of Housing & Tenancy Sustainment Services with service delivery of the Supported Housing services. You will take a lead role in housing management including referrals, allocations, voids,arrears and rent setting and collection for your area of operation. You are required to create and maintain effective internal and external working relationships to ensure that customers / tenants receive the support that meets their needs.You will managetenancy related issues i.e., anti-social behaviour and neighbour nuisance cases, prepare cases and attend court hearings as required. You will oversee complex tenancy related issues and handle breaches of tenancy, oversee leasehold agreements and tenancy agreementsto ensure obligations are met and work with local communities to ensure effective integration of services within a locality.

Imminent pay award review pending and to be confirmed

**37 hours per week** - mainly Monday to Friday, with flexibility to work outside of office hours to attend meetings / business events as required and provide on-call management provision on a rota basis. **£27645.93 - £29,026.44 per annum**

The person must have experience of working in a customer focussed environment or service.Must have the ability to work in partnership with other key agencies and local communities and the ability and awareness of identifying and monitoring key compliancein respect of health & safety requirements relating to properties and tenants.Must have a Chartered Institute of Housing (CIH) Level 3 -Certified Practitioner status (or equivalent) and be willing to undertake further work-related training to CIH level 4/ 5. Must have excellent communication skills, oral and written. Must be able to drive and have own transport.

**Benefits**:

- Up to 40 days annual leave
- Provide excellent training and learning opportunities
- Financial support with professional studies & professional memberships
- Contributory pension scheme
- Group income protection
- Occupational sick pay
- Healthcare cash plan payback
- Imminent pay award review pending and to be confirmed


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