Contact Team Agent

7 days ago

Hereford, United Kingdom Halo Leisure Full time

Ready for an exciting new career in the Leisure industry?

Could you be the voice of Halo?

Do you enjoy speaking to people and love the idea of helping people get more active, more often and for longer? We do - and it's all part of our vision to create healthier communities.

We’re looking for an agent to work in our customer contact team, based at Hereford Leisure Centre.

Responsible for handling all incoming communication - including phone calls and Internet enquiries, you’ll make bookings, handle general enquiries and act as a first point of contact for customer comments and our sales and booking process.

When the phone's not ringing, you’ll be making courtesy calls to people who have expressed an interest in our services to let them know how we can help them get more active. No cold calling and no hard selling - just friendly, proactive, customer focused service.

We offer a nurturing and supportive workplace, along with strong induction and training programmes, to help you to grow and develop your career pathway for the future.

**Information**:
Salary - £12.21 per hour

Hours: Casual

**Duties and responsibilities**
- Offer great customer service and sales services, taking care of the resources available to you
- Pitch in as needed to help your team, your manager, and your colleagues
- Promote our values and expectations
- Plan your tasks, deliver great service standards
- Commit to your own development
- Take part in company training programmes
- Provide feedback so we can continuously improve
- Respect the privacy rights of customers and colleagues
- Take responsibility for your performance
- Take an active interest in the company and your team goals
- Follow company policies, procedures and systems
- Follow the emergency response plan

**Skills, qualities and experience**
- Always ready and willing to help
- Friendly, clear and confident on the phone
- Good written and verbal English skills
- Proud to provide service that goes the extra mile
- Competent computer user
- Self management
- Contribute positively to the workings of a team
- Good communication skills.

**Desirable**:

- Health and Safety matters with regard to staff and the general public.

**What we will offer**:

- Pension scheme (with an option to upgrade).
- FREE Halo Active membership and discounted prices for your family.
- Occupational Health and Wellbeing Services.
- Full training and development.
- Cycle to work Scheme.
- Flu vaccination.
- Access to a range of family friendly leave policies.
- Career breaks.
- Cash back and rewards.
- 10% discount on retail in Halo centres.
- Discounted Halo Cafe purchases.
- Long service anniversaries
- Enhanced Occupational Maternity Pay

  • Contact Team Agent

    7 days ago

    Hereford, United Kingdom Halo Leisure Full time

    Ready for an exciting new career in the Leisure industry? Could you be the voice of Halo? Do you enjoy speaking to people and love the idea of helping people get more active, more often and for longer? We do - and it's all part of our vision to create healthier communities. We’re looking for an agent to work in our customer contact team, based at...

  • Contact Team Agent

    5 days ago

    Hereford, United Kingdom Halo Leisure Full time

    **Ready to take your first step into Leisure?** Could you be the voice of Halo? We’re looking for help to get even more people, more active in Halo centres. Do you enjoy speaking to people and love the idea of helping more people to get more active, more often and for longer? We do - and it's all part of our vision to create healthier...

  • Customer Service Contact Team Agent

    3 days ago

    Hereford, United Kingdom Halo Leisure Full time

    **Permanent, part time and Casual Contracts available** **Ready to take your first step into Leisure?** Could you be the voice of Halo? We’re looking for help to get even more people, more active in Halo centres. Do you enjoy speaking to people and love the idea of helping more people to get more active, more often and for longer? We do - and it's all part...

  • Contact Team Supervisor

    3 days ago

    Hereford, United Kingdom Halo Leisure Full time

    **Ready to take your first step into Leisure?** Could you be the voice of Halo? We’re looking for help to get even more people, more active in Halo centres. Do you enjoy speaking to people and love the idea of helping more people to get more active, more often and for longer? We do - and it's all part of our vision to create healthier communities. We’re...

  • Site Agent

    1 week ago

    Hereford, United Kingdom Kenton Black Full time

    Description Site Agent (Freelance)Civil EngineeringHerefordExcellent Day Rate The Company:Are you a Site Agent looking for a new role? An exciting opportunity has come about for an individual within the Hereford area to join a well-established and highly regarded Civil Engineering Contractor on a freelance basis. About The Role:As the Site Agent, you will...

  • Site Agent

    2 weeks ago

    Hereford, United Kingdom Kenton Black Ltd Full time

    Site Agent (Freelance) Civil Engineering Hereford Excellent Day Rate The Company Are you a Site Agent looking for a new role? An exciting opportunity has come about for an individual within the Hereford area to join a well-established and highly regarded Civil Engineering Contractor on a freelance basis. About The Role As the Site Agent, you will play an...

  • Estate Agent

    2 weeks ago

    Hereford, United Kingdom Williams Estate Agents Full time

    **Estate Agent** We require an energetic person to join our Estate Agents in Hereford. The successful applicant will have a track record in a sales environment or senior customer service role. Be competitive and hungry to earn, from your own efforts. Skills Required: Confidence to speak to customers and discuss their property requirements. High level of...

  • Contact Centre Team Leader

    5 days ago

    Hereford, United Kingdom allpay Full time

    **About The Role**: Our Client Services team are part of the beating heart of allpay, and this area is great for you gaining an insight into all of our different products and services. Due to growth within the team, we now have a fantastic opportunity to join as a Contact Centre Team Leader. The role is based in our Hereford Campus, and whilst the majority...

  • Trainee Estate Agent

    3 days ago

    Hereford, United Kingdom Connells Full time

    We’re looking for a highly motivated **Trainee Estate Agent / Lettings Negotiator** to join our fantastic residential Lettings team in **Wolverhampton**, **West Midlands**.The **Trainee Estate Agent / Lettings Negotiator** is an entry level role where you will learn all aspects of residential lettings and be taken through an industry leading...

  • Trainee Estate Agent

    2 weeks ago

    Hereford, United Kingdom The Chancellors Group of Estate Agents Ltd Full time

    This is a fantastic opportunity to join our Hereford Branch as an Estate Agent within our sales team. Previous Estate Agency experience is not essential as all training will be provided specifically tailored towards sales and the current property market. If you enjoy recognition and strive to be the best at everything you do then this is the perfect...