Experienced Office Administrator

4 days ago

Hale Barns, United Kingdom Domestic Violence Assist Full time

**Experienced Administrator** **to join our charity offering 3.5 days per week.**

Ready to start making a difference in the lives of domestic violence victims today? Check out all the job details below.

**CORE ATTRIBUTES**
- **What You Bring to The Table**_

To successfully execute the role of Experienced Administrator, the following professional attributes are assumed:

- _Communicator -_ You have superb communication skills, both written and verbal. You listen more than you speak
- _Compassionate - _You are trustworthy and kind. You easily establish bonding and rapport with others
- _Confident -_ You are assured, poised, and polished. You know exactly what needs to be done, and do it
- _Curious Learner
- _You have an uncanny ability to dig deeper to understand situations, immerse yourself in the details, and determine the best course of action
- _Conscientious -_ You are exceptional at grasping the nuanced details in addition to the big-picture vision
- _Calm Demeanor - _You are logical, calm, reassuring, and thrive in intense, high-stakes environments

**RESPONSIBILITIES **_**What You Can Expect Day-to-Day**_

While no day is the same, the following are the core job responsibilities of the Administrator:

- Speaking with victims' sensitive cases via calls
- Inputting new referrals in the CRM system
- Updating and maintaining an electronic diary
- Obtaining relevant information from the police
- Processing documents
- Working under tight timelines/schedules
- Engaging with victims, police, and social workers
- Administrative duties utilising Microsoft Office (Excel, Outlook, and Word)

**REQUIREMENTS**
- **What it Takes**_

We are looking for a compassionate, Experienced Administrator driven by passion and purpose to help others and committed to administrative excellence.

Minimum Required:

- **At least 5 years previous **administrative support experience in a busy, intense environment
- A genuine passion for domestic violence support
- Based in Hale Barns location, physical presence in the office required
- Fully experienced with Microsoft Office (Excel, Word, Outlook), Dropbox
- Ability to learn the CRM program.
- Strong written and verbal communication skills
- Detail-oriented
- Superb Interpersonal skills
- Ability to handle sensitive information with discretion

**OUR COMPANY**
- **Our Commitment to You**_
- **We are an equal opportunity employer and value a diversified workforce. This post is open to women under the Equality Act 2010, Schedule 9, part 1**_**.**

**Job Types**: Part-time, Permanent

Pay: From £18,500.00 per year

Expected hours: 29.50 per week

**Benefits**:

- Casual dress
- Company pension
- Free parking

**Education**:

- Diploma of Higher Education (required)

**Experience**:

- Administrative experience: 5 years (required)

Work Location: In person

Reference ID: LAL770A

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