IT Apprenticeship

If you’re an aspiring IT Technician, then we have the perfect role for you

**Nicander Limited** are on the hunt for **IT Apprentice** to join their rapidly growing team. Offering a fantastic **£15,000-£20,000** salary, regular social events with the team, company profit share allowance and much more

**Nicander Limited** based in **Billingham** look after both their customers and their own people, who are empowered to make their own decisions but are always supported. This is an exciting opportunity to join a leading firm, with a brilliant team and ambitions growth plans

As an apprentice you will be tasked with managing all aspects of IT Support services, assist with the maintenance of daily, weekly, and monthly backups, maintaining IT systems and software and much more You will be immersed in all aspects of the IT world and given all the tools to build a long and successful career

In this role, you’ll work towards your **Level 3 Information, Communications Technician,** delivered by our expert training team at Baltic Apprenticeships.

**A Typical Day in the Job**:

- Manage all aspects of IT support services, including laptops, servers, and the network
- Assist with the maintenance of daily, weekly, and monthly backups of systems, alongside disaster recover assistance
- To maintain IT systems and software, ensuring they are kept up to date
- Maintain the hardware and software inventory including assisting with the installation, configuration, and upgrades of both
- Respond swiftly and efficiently to all user support queries including from both internal and external sources via a range of communication channels
- Troubleshoot and resolve any issues that arise on the desktop/network infrastructure as required
- Assist with security processes for example password resets, group policies and encryption

Full training and support will be provided by your workplace mentor and from the Baltic team.
**Salary, Hours** **&** **Benefits**:

- £15,000-£20,000 per annum
- Monday to Friday 9am-5pm
- 28 days annual leave plus Bank Holidays
- Company profit share allowance
- Regular social activities with the team
- Opportunity to develop professional skills
- Support to gain industry standard qualifications
- Free parking at the office

**Desired Qualities, Skills and Knowledge**:

- Excellent communication skills
- Approachable and friendly with a willingness to help
- Ability to work within a team and independently
- High attention to detail
- Confident and organised
- A willingness to learn
- Grade 4/C in Maths and English GCSE or Functional Skills equivalent

**Your Training with Baltic**:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective **IT Technician.**

**Next Steps**:
**Eligibility Criteria**:
**Vacancy Information**: Location
- Stockton

Postcode
- TS23 4EG

Programme
- ICT Support Technician - Level 3

Salary
- £15,000.00

Reference
- JO-2311-14074