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Head of Event Operations
2 weeks ago
**THE ROLE**
We are looking for a driven** Head of Event Operations** to lead and shape our events strategy. This senior leadership role involves overseeing all event operations, enhancing customer experience, and ensuring operational excellence across Kings Place Events.
As the Head of Event Operations, you will be responsible for the strategic planning and execution of all events, from corporate meetings to large-scale functions. You will lead a dedicated team, collaborate across departments, and ensure every event delivers exceptional service while meeting financial and operational goals.
**KEY RESPONSIBILITIES**
- Lead and manage the end-to-end delivery of all events, ensuring they meet client expectations and business objectives.
- Drive operational strategy to improve efficiency, service standards, and customer satisfaction.
- Oversee team scheduling, labour cost control, and resource planning.
- Ensure compliance with Health & Safety, food safety regulations, and industry best practices.
- Collaborate with Sales, Kitchen, and Front of House teams to deliver seamless event experiences.
- Manage procurement for event equipment and external staffing needs.
- Analyse financial reports, and implement cost-effective measures.
- Provide leadership and development opportunities to the events team.
- Support other business areas, including the restaurant, during quieter event periods.
**ABOUT YOU**
- Extensive experience in senior event operations or a similar leadership role.
- Strong strategic mindset with the ability to drive operational improvements.
- Proven track record of leading large teams and delivering complex events.
- Excellent organisational skills, attention to detail, and a client-focused approach.
- Financial acumen
- Collaborative and adaptable, with outstanding communication and leadership abilities.
**A LITTLE BIT ABOUT US**
Since launching in 2008, Green & Fortune has established itself as an award-winning independent hospitality company operating across both retail and events. We operate in four iconic London venues that consist of Kings Place in Kings Cross, Sea Containers and Rose Court on South Bank and Central Hall in Westminster. This September 2024, we’re thrilled to unveil our fifth sites; One Southbank Bridge. Hospitality is in our blood, and we truly care about our people. Hence, we aim to bring in people who care and are committed to making our customers happy. What's the next step? Just apply We are eager to hear from you.
- If this position seems suitable for you, do not hesitate to get in touch to receive the _**_full job specification for the role_**_. _
**_Please note that eligibility to work in the UK is required._
