Team Leader

1 week ago

Midlothian, United Kingdom WHSmith Full time

**Team Leader - WHSmith - Royal Infirmary of Edinburgh**

Contract Type: Permanent

Working hours: 35 Hours Flexible Contract

As a Team Leader you’ll help support the team to provide exceptional customer service and to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

**What being a Team Leader is all about**:

- Using your Leadership skills to help develop and support the store team
- Support the Store Manager to deliver exceptional results and land KPIs
- Delivering an exceptional customer service to all our customers.
- Ensuring stock replenishment is carried out, making sure all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.

**What our Stores would love to see**:

- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Strong Leadership skills
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.

**How we reward our teams**:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

**About us**:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.

**Format of Business**
- Hospital

**Shift Pattern**
- Flexible - Not Including Nights

**Position Type**
- Permanent

**Hours / Week**
- 35.00

**Full Time / Part Time**
- Full Time

**Salary Up To**
- £22,815.00

**County**
- Midlothian

**Country**
- UK

**Post Code**
- EH16 4SU

**Function / Region**
- Travel - North

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