Housing Officer

**Salary**: £32,654 - £35,235 pa (Pay Award Pending) (Plus Essential Car User Allowance up to £1,239 pa)

**Hours per week**: 37

**Contract type**: Fixed Term 24 Months

**Closing date**: 09 Jul 2025 12:00

**Interview date**: 21 Jul 2025

**Ref**: CS1717

**About the role**:
Are you passionate about making a difference in people’s lives through housing? Horsham District Council is looking for a dedicated Housing Officer (Landlord Services) to join our dynamic Housing Services team.

As a Housing Officer (Landlord Services), you will manage a diverse portfolio of properties and tenants, working with private landlords and our council housing company. You will play a crucial role as the vital link between our customers and landlords, helping to ensure safe, affordable, and well-managed housing within our district.

You will be responsible for:

- Managing tenancies and ensuring both tenant and landlord obligations are met, as outlined in the tenancy agreements.
- Supporting a diverse clientele by utilising outreach services to encourage tenancy sustainment.
- Facilitating timely rent collection from tenants and working with outreach services in times of financial hardship.
- Procuring new private sector landlords to participate in either the Council’s Private Rented Sector or Private Sector Leasing Schemes.
- Working closely with the wider Housing Services team, which handles homelessness, the housing register, and the delivery of new affordable homes.

**About you**:
To succeed as Housing Officer (Landlord Services), you will be a solution-focused, people person, with the ability to build rapport with individuals from diverse backgrounds and lived experiences. You will have:

- Proven experience working within private lettings or a housing association environment.
- Strong communication and interpersonal skills
- Competence in IT and excellent attention to detail
- The ability to work both independently and collaboratively as part of a team.

As this position is an essential car user role, you will be required to travel around the District and therefore a full and current UK driving licence and access to your own vehicle is essential.

At Horsham District Council, you will be part of a supportive team that is committed to delivering high-quality housing services. We offer a rewarding work environment where your efforts directly contribute to the wellbeing and stability of our community and make a real difference in the Horsham District.

For an informal discussion about this role please call Margaret Cartmell, Housing Services Manager on 01403 215110.

**About us**:
We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody.

We encourage and support our employees to have a healthy work life balance by offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.

We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the Local Government Pension Scheme (LGPS), where the Council contributes circa 20% of pensionable salary.

To support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM), Master of Business Administration (MBA).

Visit our Jobs and careers page to find out more about Working for Horsham District Council and Our employment commitments.

**To apply**: